Beauty Advisor, Saks Fifth Avenue

LVMH Group; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Maison Francis Kurkdjian at Saks Fifth Avenue seeks a Beauty Advisor to represent their brand and provide exceptional service. You will be responsible for promoting fragrances, building client relationships, and achieving sales targets in a luxury retail environment. Knowledge of fragrances and excellent communication skills are essential for this role.

Qualifications

• 2+ years of prestige fragrance sales experience.
• Excellent interpersonal and communication skills.
• Ability to manage customer expectations effectively.

Responsibilities

• Promote and sell Maison Francis Kurkdjian fragrances.
• Engage customers and provide personalized recommendations.
• Maintain client relationships and follow-up communications.

Skills

Customer Service

Sales Techniques

Organizational Skills

Communication Skills

Client Relationship Management

Knowledge of Luxury Fragrances

Job description

As a Beauty Advisor for Maison Francis Kurkdjian at Saks Fifth Avenue, you will play a pivotal role in representing our brand and providing exceptional customer service. Your primary responsibility will be to promote and sell Maison Francis Kurkdjian fragrances while fostering strong client relationships and achieving sales targets.

Job responsibilities

Sales and Customer Service:

• Proactively engage customers to introduce and present Maison Francis Kurkdjian fragrances.
• Provide personalized fragrance recommendations based on customer preferences and needs.
• Offer product knowledge, including details about fragrance notes, ingredients, and the brand's heritage.
• Utilize effective selling techniques to meet and exceed monthly sales targets.
• Create a memorable shopping experience that leaves customers delighted and eager to return.
• Maximize brand engagement throughout the Beauty department as well as outside of Beauty in both stores.

Client Development:

• Build and maintain a loyal client base through exceptional service and relationship-building efforts.
• Keep detailed records of client preferences and purchase history, including sending thank you notes and samples when appropriate.
• Initiate follow-up communication with clients to inform them of new arrivals, promotions, and special events.
• Develop and execute strategies to attract new customers to the fragrance counter.

Product Knowledge and Training:

• Stay up to date with Maison Francis Kurkdjian's fragrance collections, ingredients, and industry trends.
• Back stage App courses downloaded and kept current.
• Participate in brand-provided training sessions to enhance product knowledge and sales skills.
• Educate colleagues about Maison Francis Kurkdjian products and brand values.
• VM standards as set by Maison Francis Kurkdjian always followed and maintained.
• Assist with all VM updates and replenish testers as directed by Maison’s standards.
• Maintain clean and organized workspaces.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Maintain inventory levels and report restocking needs.
• Ensure optimum counter coverage by adhering to scheduled hours in the women’s and men’s stores.

Profile

• 2+ years of prestige fragrance sales and clienteling experience
• Ability to effectively manage customer expectations and build loyal customer relationships.
• Excellent organizational skills
• Superior written and verbal communication skills
• Exceptional interpersonal and communication skills.
• Knowledge and passion for luxury fragrances and the beauty industry.
• Ability to work in a fast-paced, high-end retail environment.
• Excellent organizational skills and attention to detail.
• Willingness to learn and adapt to new products and selling techniques.

Additional information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $30-$32/hour.

MaisonFrancis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances – sensual, generous and multi-facetted – where the perfume is naturally the hero.
The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism.Perfumer Francis Kurkdjian’s remarkable creative talent defines the unique personality of his eponymous house, wheredifferent facets of exceptional expertise come together and echo one another, providing the fundamentals on which MaisonFrancisKurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, MaisonFrancisKurkdjian is currently present in more than fifty countries.
Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.