Beauty Advisor | Saks Fifth Ave

Maison Francis Kurkdjian; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in beauty and fragrance is seeking a retail sales associate to achieve sales goals and provide exceptional customer service. The role involves maintaining client relationships, organizing in-store events, and ensuring product presentation. Ideal candidates will have a high school diploma with preferred sales experience in the beauty industry.

Qualifications

• 2+ years of prestige beauty sales experience.
• Ability to manage customer expectations and build relationships.
• Knowledge of CRT systems and customer service.

Responsibilities

• Achieve retail sales goals and provide customer service.
• Maintain clean and organized retail counter area.
• Consult customers for selection of cosmetic shades and products.

Skills

Customer Relationship Management

Organizational Skills

Written Communication

Verbal Communication

Education

High School Diploma or equivalent

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

Job Description

MAIN JOB OBJECTIVE

Achieve retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Achieve retail sales goals or annual productivity goals.
• Provide full-range customer service including product information, sales, and execution of all in-store events.
• Ensure that all communications with customers are courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well organized and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Maison and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, artistry, and fragrance.
• Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer.
• Special projects and miscellaneous duties as dictated by the needs of the business.

Qualifications:
Qualifications

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED

• High School Diploma or equivalent, Bachelor’s degree preferred
• 2+ years of prestige beauty sales experience
• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $30.00 - $32.00/hour