Beauty Advisor - Part Time - Wrentham Outlet

L'Occitane En Provence; Wrentham (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

L'Occitane Wrentham Outlet seeks a Beauty Host to greet guests, craft a sensory and tranquil shopping experience, and help drive guest satisfaction. You will engage customers, share product knowledge, and support store operations with a positive, growth-focused mindset.

The role emphasizes hospitality, teamwork, and a genuine passion for skincare, fragrance, and body care in a retail setting. Local candidates prefer a flexible schedule and customer-first attitude.

Qualifications

• Strong communication and listening skills are essential.
• Ability to think creatively to resolve guest issues.
• Entrepreneurial mindset with a focus on sales performance.
• Customer satisfaction should guide every interaction.

Responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Prioritize and enhance the guest experience at every touchpoint.
• Receive and act on feedback with a positive, growth-oriented approach.
• Assist with store operations and policy execution; take initiative.
• Mentor and support teammates to maintain a collaborative culture.
• Communicate clearly with diverse team members and guests.

Skills

Strong communication

Creative problem solving

Entrepreneurial mindset

Sales experience

Customer oriented

Skincare interest

Adaptability

Tech basics

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L'Occitane Wrentham Outlet. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

The pay range for this position is $17.39 to $20.00 per hour (depending on skills and experience).