Beauty Advisor

L'OCCITANE Group (B Corp); Wrentham (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

L’Occitane is seeking a Full-Time Beauty Host at our Wrentham Outlet boutique to deliver a serene, sensory shopping experience. You will greet guests, craft personalized experiences, and contribute to a tranquil, welcoming atmosphere.

Ideal candidates communicate well, show adaptability, and enjoy skincare, body care, and fragrance. A sales-driven mindset and teamwork are essential to thrive in this role within our iconic yellow doors.

Qualifications

• Strong communication and problem-solving abilities are required.
• Entrepreneurial attitude with a sales-driven mindset is preferred.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility in a fast-paced retail environment.

Responsibilities

• Greet guests and provide a hospitable, sensorial experience.
• Prioritize guest experience and anticipate needs.
• Support store operations and policies while solving problems.
• Mentor and encourage team, fostering a positive, inclusive culture.
• Collaborate with colleagues and adapt communication styles.
• Engage customers through personalized service and product knowledge.

Skills

Strong communication skills

Creative problem-solving

Entrepreneurial attitude

Mindset focused on customer

Interest in skincare/ fragrance

Adaptability/flexibility

Basic technology skills

Job description

Who You Are:
Embark on a serene journey as a Full-Time Beauty Host with L’Occitane at our

Who You Are:

Embark on a serene journey as a Full-Time Beauty Host with L’Occitane at our Wrentham Outlet boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage your senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

The pay range for this location is $17.39 - $20.00 per hour (depending on skills and experience).