Beauty Advisor-La Mer

Saks Fifth Avenue Llc; Island (KY); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus seeks a Beauty Advisor to deliver exceptional customer service at cosmetics counters across North America. You will build client relationships, master product knowledge, and maintain an inviting, brand-aligned counter while driving sales.

Using Neiman Marcus clienteling tools, you will focus on converting inquiries to sales, supporting training programs and in-house events, and ensuring a premium shopping experience for every guest.

Qualifications

• Minimum 1 year of retail experience in cosmetics or luxury retail.
• Proven sales experience with quota attainment.
• Ability to work in a fast-paced, team-oriented environment and multitask.

Responsibilities

• Provide outstanding customer service and build strong client relationships.
• Drive personal and vendor line sales, including event-focused sales.
• Maintain an attractive, properly merchandised counter and brand image.
• Utilize clienteling tools to record client preferences and drive repeat business.
• Meet or exceed daily, monthly and event sales goals.
• Coordinate with Account Executives and peers to ensure a seamless shopping experience.
• Close sales with a focus on customer satisfaction and ongoing relationships.

Skills

Retail sales

Customer service

Teamwork

Clienteling tools

Tools

Clienteling software

Job description

Job Description:

Beauty Advisor

WHO WE ARE:

Neiman Marcus is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Neiman Marcus is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Neiman Marcus accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Neiman Marcus’s clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

WHAT YOU WILL DO:

• Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus’s online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

WHAT YOU WILL BRING:

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application

YOUR LIFE AND CAREER AT Neiman Marcus:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $17.00 - $25.30*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.