Beauty Advisor - Jo Malone (Cosm)

Saks Fifth Avenue Stores (SFA); Boca Raton (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Beauty Advisor at a leading retailer known for its exceptional customer service. In this role, you will be responsible for creating a memorable shopping experience for customers while driving sales and building lasting relationships. You'll have the opportunity to showcase your expertise in cosmetics, participate in training programs, and utilize innovative clienteling tools to enhance customer engagement. This position offers a supportive environment that values teamwork and personal growth, making it an exciting opportunity for those passionate about beauty and retail. If you thrive in a fast-paced setting and are eager to make an impact, this role is for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Voluntary Benefits

Qualifications

• Minimum 1 year retail experience in a customer-focused cosmetics environment.
• Ability to learn and utilize Saks Fifth Avenue's clienteling tools.

Responsibilities

• Provide outstanding customer service and maintain customer relationships.
• Achieve and exceed individual and vendor line sales goals.

Skills

Interpersonal Skills

Sales Experience

Problem Solving

Attention to Detail

Business Judgment

Tools

Clienteling Tools

Job description

Category: Cosmetics Group

Job Opened: October 8th, 2024

Job Number: R-109997

Job Type: Regular

Remote: No

What This Position is All About

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

Who You Are:

• Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly.
• You often go above and beyond your goals. You are a consistent performer with a proven track record in driving positive outcomes through objectives and measures within a large complex organization.
• Generates a variety of approaches to problem solving quickly including new and novel ideas.

You Also Have:

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application.

As The Beauty Advisor You Will:

• Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank).
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
• Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Your Life and Career at SFA:

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance.
• Benefits package for all eligible full-time associates (including medical, vision and dental).

Salary and Other Compensation:

The starting hourly rate for this position is between $16.75-22.33 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is eligible for commissions in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest in SFA. We look forward to reviewing your application.