Beauty Advisor — Guest Experience & Sales

Ulta Beauty, Inc.; Hattiesburg (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver exceptional guest experiences, assist with cashier tasks, and keep fixtures stocked. The role emphasizes product knowledge, makeup applications, skincare analysis, and in-store events that drive sales.

Candidates should have a passion for beauty, strong guest service skills, and the ability to work independently or with a team. A high school diploma is preferred with 1 year of relevant experience.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, answering questions about products and services, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Stay informed regarding new and existing products and services to better serve guests.
• Maintain prompt, regular attendance.

Job description

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver exceptional guest experiences, assist with cashier tasks, and keep fixtures stocked. The role emphasizes product knowledge, makeup applications, skincare analysis, and in-store events that drive sales.

Candidates should have a passion for beauty, strong guest service skills, and the ability to work independently or with a team. A high school diploma is preferred with 1 year of relevant experience.