Beauty Advisor: Elevate Guest Experience & Sales

Ulta Beauty; Broken Arrow (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

The Beauty Advisor at Ulta Beauty is responsible for delivering an exceptional guest experience, conducting cashier tasks, keeping fixtures stocked, and maintaining store cleanliness. You will engage guests, recommend products, and support in-store events to drive sales.

We're seeking team players with a passion for beauty, strong customer service, and ability to learn product knowledge. Prior retail or service experience is preferred; flexibility to work a range of shifts is expected.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging guests, personalizing service to their needs, answering questions, informing guests about promotions and services, and recommending products.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services and to be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Collaborate with managers and associates throughout the store to help grow the business.
• Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

Skills

Guest service passion

Sales competency

POS technology proficiency

Customer relationship building

Independent and team work

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Job description

The Beauty Advisor at Ulta Beauty is responsible for delivering an exceptional guest experience, conducting cashier tasks, keeping fixtures stocked, and maintaining store cleanliness. You will engage guests, recommend products, and support in-store events to drive sales.

We're seeking team players with a passion for beauty, strong customer service, and ability to learn product knowledge. Prior retail or service experience is preferred; flexibility to work a range of shifts is expected.