Beauty Advisor

Ulta Beauty; Spartanburg (SC); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading beauty retailer as a Beauty Advisor, where you will provide exceptional service and engage with guests to enhance their shopping experience. This role involves sales, customer service, and maintaining store standards. If you have a passion for beauty and guest service, this is the perfect opportunity for you.

Qualifications

• 1 year relevant work experience or equivalent preferred.
• Passion for guest service and sales skills.

Responsibilities

• Provide exceptional service and support to guests.
• Contribute to meeting or exceeding store goals.
• Maintain store cleanliness and standards.

Skills

Guest Service

Sales Skills

Customer Relationship Skills

Troubleshooting

Teamwork

Education

High School Diploma

Tools

POS

Apple Devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty.

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them skillfully and consistently by performing the following duties and responsibilities, along with other projects/duties as assigned:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrinkage.
• Ensure each guest receives exceptional service by greeting and engaging, personalizing service, answering questions, informing about promotions, and recommending products/services.
• Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments and support in-store events that deliver an outstanding guest experience while meeting sales goals.
• Stay informed about new and existing products/services, including ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and associates to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Drive sales through replenishing, signing, facing, and maintaining testers.
• Maintain store cleanliness and standards, including salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred

Experience

• 1 year relevant work experience or equivalent preferred

Skills

• Passion for guest service and sales skills
• Proficient with basic technology (POS, Apple devices)
• Strong customer relationship skills
• Troubleshooting ability
• Ability to work independently and in a team

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays

Working Conditions

• Mobility throughout the store during shift
• Frequent standing, bending, reaching, and twisting
• Ability to lift up to 25 lbs. regularly

If an associate has a disability preventing them from performing an essential function, the company will engage in an interactive process to determine reasonable accommodations.