Beauty Advisor

L'Occitane En Provence; Newport Beach (CA); Hybrid; USD 26,000 - 30,000; Full time

Job summary

L’Occitane En Provence in Fashion Island, CA is seeking a Full-Time Beauty Host to greet guests and create a serene, sensorial shopping experience in our beauty space. You will welcome guests as if in a home, offer personalized service, and guide them through our products while upholding brand standards.

The role emphasizes exceptional guest care, teamwork, and initiative to support store operations. A passion for skincare and a friendly, proactive attitude will help you thrive in our sunny

Qualifications

• Excellent communication and problem-solving abilities.
• Entrepreneurial attitude with a sales focus.
• Mindset oriented toward customer satisfaction (internal and external).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Be the Host: Greet every guest with warm hospitality and offer a sensorial experience.
• Prioritize Guest Experience: Anticipate guest needs and strive to exceed expectations.
• Keep an Open Mind: Welcome feedback and maintain a growth mindset.
• Let Success Drive You: Support store operations and take initiative to solve problems.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to colleagues.
• Communicate with Care: Collaborate with the team and adapt communication styles.

Skills

Strong communication

Sales-driven

Customer-focused

Skincare interest

Adaptability

Basic technology

Job description

Who You Are:

Embark on a serene journey as a Full-Time Beauty Host with L’Occitane at Fashion Island, CA. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

The pay range for this role is $19.48 - 22.40 an hour (based on skills and experience).

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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