Beauty Advisor

Ulta Beauty; Monroeville (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Beauty Advisor to create exceptional buying experiences for beauty enthusiasts. In this role, you'll engage with guests to understand their needs, provide personalized service, and support in-store events. Your contributions will help drive sales and foster a welcoming environment. If you're enthusiastic about beauty and committed to outstanding guest service, this opportunity is perfect for you. Join a vibrant team where your passion and skills can shine, making a difference in the lives of beauty lovers every day.

Qualifications

• Passion for guest service and sales competency.
• Proficient with basic technology, including POS systems.

Responsibilities

• Provide exceptional guest service and engage with each guest's needs.
• Support in-store events and maintain store cleanliness.
• Contribute to achieving sales goals through personalized service.

Skills

Guest service

Sales competency

Basic technology proficiency

Customer relationship skills

Troubleshooting ability

Teamwork

Education

High school diploma

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty.

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position:

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Handle customer service, sales, refunds, and exchanges courteously and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while achieving sales goals.
• Stay informed about new and existing products and services, understanding their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by systems.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training to enable continuous professional development and drive sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to dress code.
• Drive sales by keeping work areas replenished, signed, faced, and ensuring testers are available.
• Maintain store standards and cleanliness, including salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing using company technology and best practices.
• Follow loss prevention practices and provide excellent guest service to protect assets.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year of relevant work experience or equivalent education and experience preferred.

Skills

• Passion for guest service and sales competency.
• Proficient with basic technology (e.g., POS systems, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and as part of a team.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, reaching, and twisting.
• Ability to lift up to 25 lbs. regularly.
• Object manipulation during shift.

If an associate has a disability that prevents essential functions, the company will engage in an interactive process to determine reasonable accommodations.