Beauty Advisor

Ulta Beauty; Hopkinsville (KY); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player seeks a passionate Beauty Advisor to create exceptional experiences for beauty enthusiasts. In this engaging role, you will connect with guests, understand their needs, and provide personalized service while promoting products and services. You'll thrive in a vibrant environment that champions guest loyalty and teamwork. This role offers opportunities for professional development and growth, making it perfect for those who love beauty and customer service. Join a dynamic team and help transform the beauty experience for every guest who walks through the door.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.

Responsibilities

• Provide exceptional service to guests and drive sales.
• Perform makeup applications and product demonstrations.
• Ensure compliance with policies and maintain store cleanliness.

Skills

Guest service

Sales competency

Basic technology proficiency

Customer relationship skills

Troubleshooting ability

Teamwork

Education

High school diploma

Tools

POS systems

Apple devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Handle customer service, sales, refunds, and exchanges courteously and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments and support the execution of services and in-store events that deliver an unrivaled guest experience while meeting sales goals.
• Stay informed about new and existing products and services, understanding their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, with guests and through Ulta’s systems.
• Collaborate with managers and staff to grow the business.
• Participate in ongoing training for professional development and sales performance improvement.

Process

• Ensure compliance with Ulta Beauty policies, procedures, and standards.
• Adhere to dress code requirements.
• Maintain work area replenishment, signing, facing, and ensure testers are available.
• Keep store standards and cleanliness high, including salesfloor, restrooms, cashwrap, backroom, and break area.
• Assist with merchandise resets, planograms, displays, inventory, and shipment processing using Ulta’s technology.
• Follow loss prevention practices and deliver excellent guest service to protect assets.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year of relevant work experience or equivalent education and experience preferred.

Skills

• Passion for guest service and sales competency.
• Proficient with basic technology (e.g., POS systems, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and in a team.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, reaching, and twisting.
• Ability to lift up to 25 lbs. regularly.
• Coordination and manipulation of objects during shift.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of cosmetics, fragrances, skincare, haircare, and salon services. With over 25,000 products from around 500 brands, including private labels, and full-service salons in every store, Ulta Beauty provides a comprehensive beauty experience.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.