Beauty Advisor

Ulta Beauty; Epping (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading beauty retailer as a Beauty Advisor, where you will engage customers, provide exceptional service, and contribute to a vibrant store environment. This role requires a passion for beauty and strong guest service skills, with responsibilities including sales support, customer interactions, and maintaining store standards.

Qualifications

• 1 year of relevant work experience or equivalent education preferred.
• High school diploma preferred.

Responsibilities

• Provide exceptional guest service and personalized recommendations.
• Conduct makeup applications and product demonstrations.
• Maintain store cleanliness and compliance with policies.

Skills

Guest Service

Sales Competency

Customer Relationship Skills

Troubleshooting

Teamwork

Education

High School Diploma

Tools

POS Systems

Apple Devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA performs the following duties and responsibilities (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service, answering questions, informing about promotions, and recommending products and services.
• Handle customer service, sales, refunds, exchanges, and assist with online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments and support in-store events to deliver an outstanding guest experience while achieving sales goals.
• Stay informed about new and existing products/services, understanding their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and staff to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Keep work area replenished, signed, faced, and ensure testers are available to drive sales.
• Maintain store cleanliness and standards across all areas.
• Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year of relevant work experience or equivalent education and experience preferred.

Skills

• Passion for guest service and sales competency.
• Proficiency with basic technology (POS systems, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and in a team.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, reaching, and twisting.
• Ability to lift, carry, or move up to 25 lbs. regularly.

If an associate has a disability preventing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of products and salon services. We bring possibilities to life daily in our stores and online with over 25,000 products from around 500 brands, including our private label. We also feature full-service salons in every store.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.