Beauty Advisor

L'OCCITANE Group (B Corp); Durham (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

L'Occitane Group in Durham, NC, is seeking a Beauty Host for our Streets at Southpoint boutique. You will greet guests, create a serene, sensorial experience, and contribute to a memory-worthy visit through hospitality and skincare knowledge.

You thrive in a sales-driven environment, value guest satisfaction, and collaborate with the team to uphold store standards. Flexibility, strong communication, and a passion for skincare are key to delivering exceptional service.

Qualifications

• Excellent communication and interpersonal skills.
• Sales-driven mindset with guest-service orientation.
• Interest in skincare, body care and fragrance.
• Adaptable and flexible with a growth mindset.
• Comfort with basic technology and store systems.

Responsibilities

• Greet guests and deliver a sensorial experience.
• Prioritize guest experience and anticipate needs.
• Collaborate with the team and uphold store policies.
• Take initiative to solve problems and serve customers.
• Mentor and support colleagues to foster a positive team culture.
• Communicate with care and adapt to varied personalities.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer-focused mindset

Skincare interest

Tools

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host in our

Who You Are:

Embark on a serene journey as a Beauty Host in our Streets at Southpoint boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.