Beauty Advisor

L'Occitane En Provence; Durham (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Join L'Occitane En Provence in Durham as a Beauty Host at Streets at Southpoint, where you welcome guests and craft a serene, sensory shopping journey that lingers beyond the visit.

You will greet guests, anticipate needs, and collaborate with the team to exceed expectations while sharing insights on skincare, body care and fragrance in a warm, hospitality-driven environment that reflects the brand's values.

Qualifications

• Excellent communication and problem-solving abilities.
• Entrepreneurial attitude with a sales-driven background.
• Customer-focused mindset for both internal and external guests.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptable and flexible in a retail setting.
• Basic technology skills.

Responsibilities

• Greet guests as a warm host and provide a sensorial shopping experience.
• Anticipate guest needs and strive to exceed expectations.
• Welcome feedback and maintain a growth mindset.
• Support store operations and policies; take initiative to solve problems.
• Mentor and encourage team collaboration, fostering a positive culture.
• Communicate with care across diverse personalities in the team.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Sales experience

Customer satisfaction

Skincare interest

Adaptability

Flexibility

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host in our Streets at Southpoint boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

All Applicants:

L'Occitane's Privacy Statement

United States Applicants Only:

Employee Rights

FMLA: Posters

FMLA Special Rules for Returning Military Members (USERRA)