Beauty Advisor

Ulta Beauty; Broken Arrow (OK); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a vibrant and energetic team as a Beauty Advisor, where you will create memorable experiences for beauty enthusiasts. This role involves engaging with guests, providing personalized service, and showcasing products to enhance their beauty journey. With a focus on guest satisfaction and teamwork, you will contribute to a dynamic retail environment that values your input and growth. This innovative company offers a unique opportunity to blend artistry with customer service, making every day an exciting challenge. If you have a passion for beauty and a desire to make a difference, this is the perfect opportunity for you.

Qualifications

• 1 year relevant work experience preferred.
• Passion for guest service and sales skills required.

Responsibilities

• Provide exceptional service and engage guests to determine needs.
• Perform makeup applications and product demonstrations.
• Maintain store cleanliness and support in-store events.

Skills

Guest service passion

Sales skills

Basic technology proficiency (POS, Apple devices)

Customer relationship skills

Troubleshooting ability

Teamwork

Independent work capability

Education

High school diploma

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA demonstrates Ulta Beauty’s mission, vision, and values by performing the following duties:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink.
• Ensure each guest receives exceptional service by greeting and engaging them, personalizing service, answering questions, informing about promotions, and recommending products/services.
• Handle customer service, sales, refunds, exchanges, and assist with online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments and support in-store events that deliver an outstanding guest experience while meeting sales goals.
• Stay informed about new and existing products and services, understanding their ingredients and benefits.
• Maintain consistent attendance.

People

• Support an inclusive environment for teammates and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with store management and staff to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Ensure compliance with policies, procedures, and standards.
• Follow the dress code.
• Keep work areas replenished, signed, faced, and ensure testers are available.
• Maintain store cleanliness and standards.
• Participate in merchandise resets, planograms, displays, inventory, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year relevant work experience or equivalent preferred.

Skills

• Passion for guest service and sales skills.
• Proficient with basic technology (POS, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and in a team.

Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, reaching, and twisting.
• Ability to lift up to 25 lbs. regularly.
• Object manipulation during shifts.

If an associate has a disability, the company will engage in an interactive process to determine reasonable accommodations.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering a wide range of products and salon services. We bring possibilities to life through the power of beauty every day in our stores and online, with over 25,000 products from approximately 500 brands, including our own private label. Each store features a full-service salon with hair, skin, brow, and makeup services.

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.