Beauty Account Director: Growth & Operations Leader

Tag; New York (NY); In loco; USD 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

Tag is seeking a Business Director to drive client engagement and service delivery on a premier beauty account in New York. You will set best practices for superior service, align goals with client objectives, and lead a team to deliver high-quality operations and strong client relationships.

You will oversee account planning, financial management, and cross-functional collaboration to optimize performance and profitability while identifying growth opportunities and continuous process

Competenze

• Bachelor's degree or equivalent required.
• 8+ years leading people in a national/global customer service environment.
• Min. 3 years managing key account teams globally/local.
• Min. 2 years profit & loss responsibility in a large org.
• Proven success building strategic solutions to improve performance.
• Experience delivering gift-with-purchase programs in beauty.
• Experience with Creative Operations workflows and print production knowledge.

Mansioni

• Drive quality-of-service delivery across the organization.
• Implement strategies to standardize client operations.
• Optimize organizational design and teams to improve client experience.
• Ensure operational controls and reporting requirements are fulfilled.
• Foster senior client relationships and manage account P&L.
• Lead cost control and target achievement for accounts.
• Create and execute client account plans and growth opportunities.
• Provide leadership for individuals or teams and mentor staff.
• Maintain continuous communication with client services and operations.
• Present regular business updates to internal and client leadership.

Conoscenze

Leadership

Client relationship management

Operations management

P&L management

Strategic planning

Team development

Gift-with-purchase programs

Creative operations workflows

Print production

Financial analysis

Risk management

Stakeholder communication

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Tag is seeking a Business Director to drive client engagement and service delivery on a premier beauty account in New York. You will set best practices for superior service, align goals with client objectives, and lead a team to deliver high-quality operations and strong client relationships.

You will oversee account planning, financial management, and cross-functional collaboration to optimize performance and profitability while identifying growth opportunities and continuous process