Beach Tram Host (Seasonal) - Waldorf Astoria Monarch Beach Resort

Hilton Worldwide, Inc.; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company seeking a seasonal Beach Tram Host at Waldorf Astoria Monarch Beach Resort. The role involves greeting guests, assisting with transportation requests, and maintaining cleanliness in assigned areas. Ideal candidates should demonstrate strong communication skills and have local knowledge.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 15 lbs. regularly.

Responsibilities

• Welcome and assist guests in tram areas.
• Assist with guests requests regarding transportation.
• Operate radio for communication with base station.

Skills

Good communication skills

Knowledge of the city

Customer focus

Job description

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Job Description - Beach Tram Host (Seasonal) - Waldorf Astoria Monarch Beach Resort (HOT0BN4U)

Job Description

Beach Tram Host (Seasonal) - Waldorf Astoria Monarch Beach Resort (

Job Number:

HOT0BN4U )

Work Locations

Work Locations

: Waldorf Astoria Monarch Beach Resort & Club 1 Monarch Beach Resort North Dana Point 92629

The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Clubis looking for aBeach Tram Hostto join theGuest ServicesTeam!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets.This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Classification: Seasonal
• Shift: Flexiblity to work weekends and holidays required.

Greet and welcome guests to the tram waiting area. Communicate with tram drivers number of guests waiting and arriving to destination.

JOB REQUIREMENTS

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Knowledge of the city, particularly tourist attractions.

• Most work tasks are performed outdoors.

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.

• Must be able to lift up to 15 lbs. on a regular and continuing basis.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

JOB RESPONSIBILITIES

• Welcome and assist guests in tram areas.

• Assist with any guests requests or needs in regards to transportation around the property.

• Operate radio or similar device to communicate with base station or other vehicles to report status of service.

• Listen and respond to guest inquiries using a positive, clear speaking voice.Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.

• Maintain cleanliness behind the greeter stand.

• Perform other duties as requested, such as executing special guest requests.

• Be totally familiar with and inform guests of hotel facilities, hours of operation, and special promotions.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

Schedule

: Temporary

Brand : Waldorf Astoria Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office