Beach Club Bar & Grill - Food Runner - PT

Hard-Rock-International; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Annual bonus

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a dining room attendant to prepare dining areas, set tables, and serve guests with a positive attitude. You will support servers and bussers to ensure smooth service in a busy casino resort environment.

The role requires a High School Diploma or equivalent and at least 6 months in high-volume food service or customer service, with table service experience preferred. This is an on-site position with a dynamic work environment.

Qualifications

• High School Diploma or equivalent is required; 6 months experience in high-volume food service or customer service preferred.
• Table service restaurant experience preferred.
• Must be able to work in a casino environment with smoke and noise; available to work flexible hours.

Responsibilities

• Set up dining rooms and prepare for service, clear and reset tables.
• Serve meals to guests and support servers and bussers as needed.
• Communicate guest requests to assigned server; ensure timely, courteous service.
• Know seating plans, sections, and table numbers; assist with ordering and expediting.
• Maintain clean, safe work areas and follow health/sanitation guidelines.
• Handle guest questions and relay concerns to the supervisor on duty.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

POS system

Expediting systems

Job description

About Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.Benefits & Perks:We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!Job Description:Under the direction of the Assistant Manager, the incumbent prepares dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. Additionally, will serve meals to guests while ensuring a positive guest experience.Essential Job Functions:Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.Completes all established set-up, stocking and closing duties on time.Clears, cleans and resets tables according to procedures.Cleans area under and around tables and hutches.Knows and adheres to health and sanitation guidelines at all times.Demonstrates a courteous, friendly, polite, congenial and efficient attitude.Promotes positive guest/employee relations.Serves all guests according to established standards of service.Delivers all items in a timely and courteous manner.Assist servers and bussers as necessary with established pre-bus and pre-set standards.Communicates customer requests to assigned server.Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.Knowledgeable of restaurant (ordering) systems; expediting systems.Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.Completes all set-up and closing duties in a timely fashion.Is familiar with all menu specifications and abbreviations.Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.Maintains a clean, safe, hazard-free work environment within area of responsibility.Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.Promotes positive public/employee relations at all times.Performs all other related and compatible duties as assigned.Qualifications: High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and experience. Table service restaurant experience preferred.Work Environment:May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.Closing:The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:Credit CheckCriminal Background CheckDisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.