BDI Delivery Driver

Hy-Vee, Inc.; Iowa (LA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Hy‑Vee, Inc. is seeking a BDI Delivery Driver to provide prompt, friendly customer service and deliver products to customers. The role involves loading and unloading deliveries, stocking shelves, and ensuring vehicle cleanliness.

You will greet customers, learn their names when possible, and work as part of a team to ensure customer satisfaction. Typical hours are Mon-Fri with occasional Saturday shifts; a valid driver’s license is required.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Provide prompt, efficient and friendly customer service.
• Deliver products to customers and collect payment.
• Maintain vehicle cleanliness and perform pre/post trip checks.
• Load/unload deliveries and stock shelves as needed.
• Greet customers, learn names, and assist with their needs.
• Follow schedule Mon-Fri with occasional Sat shifts (8:00AM-12:00PM).
• Adhere to Hy-Vee guidelines on personal hygiene and dress.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Independent work

Math skills

Education

High school diploma or equivalent

Job description

Additional Considerations (if any):

Must be 18+

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: BDI Delivery Driver

Department: BDI

FLSA: Non-Exempt

General Function
Provides prompt, efficient and friendly customer service. Delivers products to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies

• Partnerships




• Growth mindset




• Results oriented




• Customer focused




• Professionalism

Reporting Relations
Accountable and Reports to: Director, Assistant Director, Operations Management

Positions That Report to You: None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in/out of the store.




• Smiles and greets customers in a friendly manner.




• Makes an effort to learn customers’ names and to address them by name whenever possible.




• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.




• Loads and unloads delivery vehicle with orders.




• Breaking down and unloading truck orders and stocking shelves.




• Delivers products to customers and collects payment.




• Write and review merchandise orders.




• Reports to work when scheduled and on time.




• Works Monday through Friday with occasional Saturday shifts (8:00AM-12:00PM)




• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Secondary Duties and Responsibilities

• Facilitates the maintenance and upkeep of delivery vehicles.




• Performs other job-related duties and special projects as required.




• Assists in training new employees.

Knowledge, Skills, Abilities and Worker Characteristics

• Commitment to the Hy-Vee mission and willingness to promote the values of the company.




• Good verbal and written communication skills.




• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.




• Ability to identify problems, develop and execute solutions.




• Ability to work independently.




• Must have ability to solve practical problems, variety of variables with limited standardization.




• Must have ability to do math involving fractions, decimals and percentages.

Education and Experience

High school diploma or equivalent.

Physical Requirements

• Visual requirements include: ability to see detail at near and far range with or without correction, normal depth perceptions.




• Must be physically able to perform heavy work: frequently and repeatedly lifting or carrying objects of 50 pounds or more.




• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.




• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination.

Working Conditions

The duties of this position are mostly performed in a warehouse setting and offsite. This position may be exposed to dust, noise and temperature extremes. There are possible hazards from moving equipment. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Delivery vehicle, telephone, dolly, box cutter.

Special Requirements

Employee must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.

Financial Responsibility

Responsible for payments received for delivery of products when applicable.

Contacts

Has daily contact with store personnel, customers, owner/managers and the general public.

Employment is contingent upon the successful completion of a pre employment drug screen.