Delivery Driver

Hy-Vee Inc; West Des Moines (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

Hy-Vee Inc. in West Des Moines, IA is seeking a Delivery Driver to provide prompt, friendly service to customers while delivering groceries and taking payments when appropriate.

You will work as part of the store team to ensure orders arrive on time, maintain proper food safety standards, and keep delivery vehicles clean and ready for use. A valid driver's license and 18+ are required.

Qualifications

• No specific education required.
• Strong customer service and communication skills.
• Ability to work as part of a team in a fast-paced environment.
• Must possess a valid driver’s license and be 18+.

Responsibilities

• Provides prompt, efficient and friendly customer service during deliveries.
• Delivers products to customers and handles payments when necessary.
• Maintains food safety standards and proper temperatures for product safety.
• Maintains delivery vehicle and adheres to safety guidelines.

Skills

Customer service

Communication skills

Interpersonal skills

Team collaboration

Professionalism

Patience

Education

No specific education required

Tools

Delivery vehicle

Telephone

Job description

Additional Considerations (if any)

Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Delivery Driver Department: Grocery FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager

Positions that Report to You

None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Delivers products to customers, collects payment, and makes change for payment when necessary
• Returns payments and beginning cash to store
• Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Assists in other areas of store as needed
• Performs other job-related duties and special projects as required
• Facilitates the maintenance and upkeep to delivery vehicles

Knowledge, Skills, Abilities and Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
• Education and Experience: No specific education required

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction
• Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination

Working Conditions

This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner.

Equipment Used to Perform Job

Delivery vehicle, telephone

Special Requirements

Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.

Financial Responsibility

Responsible for payments received for delivery of products when applicable

Contacts

Has daily contact with store personnel, customers, and the general public

Employment is contingent upon the successful completion of a pre employment drug screen.