BDC Representative - MASTER PROFILE

Stone Mountain Volkswagen; Snellville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Georgia is seeking a motivated Automotive BDC Representative for the Business Development Center. This entry-level position offers training for candidates; strong teamwork and customer service skills are a must. Enjoy a supportive work environment with opportunities for career advancement.

Benefits

401(K) Savings plan

Paid Holidays

Paid Vacation and Personal Days

Health, Dental and Vision insurance

Discounted Vehicle Purchases

Career advancement opportunities

Clean and professional work environment

Qualifications

• No experience required; training provided.
• Positive, friendly attitude with a customer service focus.
• Ability to build great customer relationships and multitask.

Responsibilities

• Answer incoming calls and emails to schedule appointments.
• Generate sales leads and log customer comments.
• Contact customers based on marketing initiatives.

Skills

Customer service skills

Team player

Multitasking

Attention to detail

Positive attitude

Education

High school diploma or equivalent preferred

Job description

Stone Mountain Volkswagen, Georgia's fastest growing Volkswagen dealership, is looking for a motivated team member in our Business Development Center. We will train at all levels - no experience is necessary! Applicants' must possess a strong sense of teamwork, and a great work ethic. Customer service skills are also a must. The Automotive BDC Representative is responsible for making sales appointments for customers and is the frontline of communication in a customer's sales experience. This is a great opportunity to get into the automotive industry! We will train you and there is plenty of room for advancement!

What We Offer

• 401(K) Savings plan
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance
• Discounted Vehicle Purchases
• Career advancement opportunities, promote from within
• Clean and professional work environment

Responsibilities

• Answer all incoming phone calls and emails with the goal of scheduling appointments
• Making outbound call, generate sales leads and log all customer comments
• Schedule follow-up contact if no appointment is made
• Reschedule no-show customer appointments
• Schedule future contact as needed
• Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact
• Contact customers based on current marketing initiatives
• Respond to customer website requests
• Contact internet customers via email and phone to schedule a sales appointment

Qualifications

• No Experience Required
• High school diploma or equivalent preferred
• Positive, friendly attitude, along with a customer service mentality
• Ability to build great customer relationships quickly
• Must be able to multitask and be detail-oriented
• Enjoy working in a fast paced environment
• Team player
• Must have a valid driver's license

About the Dealership

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!