BDC Agent - Ira Acura Westwood

Group 1 Automotive; Los Angeles (CA); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Agent to join their dynamic team. This role is pivotal in enhancing customer loyalty and driving sales through effective communication and networking. You will handle inbound leads, maintain customer relationships, and develop strategies to boost sales in a professional environment. With a focus on integrity and teamwork, this opportunity offers a chance to grow in the automotive retail sector while enjoying competitive pay and comprehensive benefits. If you are passionate about customer service and sales, this position is perfect for you.

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Experience in auto dealership Internet or Business Development Center is a plus.
• Strong sales and customer service skills are essential.

Responsibilities

• Handle inbound leads and direct them to appropriate contacts.
• Develop pipeline of sales opportunities through networking and cold calling.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Networking

Follow-through Skills

Education

High School Diploma or equivalent

Tools

Internet

Automotive Financing Knowledge

Job description

Overview

Ira Acura Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience is a plus.
• Proven sales experience, preferably in the automotive industry
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.*

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.