Bay Terrace Center Pool Club Manager

Commonpoint Queens; New York (NY); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dynamic Pool Club Manager to lead operations at a vibrant community pool. This role involves managing staff, ensuring safety, and creating engaging programs for all ages. The ideal candidate will have a strong background in recreation management and a passion for community engagement. With flexible scheduling and a commitment to excellence, this position offers a unique opportunity to make a significant impact in a diverse environment. Join a team dedicated to enhancing the quality of life for community members through recreational services.

Qualifications

• Bachelor’s degree in recreation management or related field required.
• 3+ seasons of experience in pool club operations preferred.

Responsibilities

• Oversee daily operations and staff management at the pool.
• Develop programming and ensure safety for all members and guests.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Problem-Solving

Education

Bachelor’s degree in recreation management

Hospitality or business administration

Tools

Certified Pool Operator (CPO) Certification

Lifeguarding Certification

CPR Certification

First Aid Certification

Job description

MINIMUM DESCRIPTION:

Commonpoint is a non-profit, multi-service agency with flagship sites in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica with 80 additional sites throughout the community that provides a diverse array of programs and services to over 85,000 individuals. The mission is to sustain and enhance the quality of family and individual life for all members of our community, regardless of religion, ethnic or cultural background, national origin, gender identity or expression, sexual preference, age, or disability, within a pervasive and inclusive environment that facilitates individual growth, meets individual needs and builds community. We accomplish this mission through a broad range of social, educational, and recreational services that reach community members of all ages and backgrounds.

The Bay Terrace Center (BTC) Pool Club Manager, under the supervision of the BTC Director at Commonpoint, plays a key leadership role in developing and expanding the pool’s programming while overseeing daily operations. The ideal candidate will ensure a safe, engaging, and enjoyable experience for all members, guests, and staff, foster a strong sense of community, and increase membership and revenue.

Key Responsibilities:

Operational Management:

1. Plan, direct, and supervise all BTC members, staff, and guests.
2. Oversee the daily administration of BTC, including staffing, training, and budgeting.
3. Ensure the safety and well-being of all members and guests.
4. Expand current membership through targeted recruitment strategies and community engagement.
5. Develop and enforce policies and procedures to maintain a high standard of operation.

Staff Supervision & Training:

1. Recruit, hire, train, and supervise BTC staff, including lifeguards, gate staff, maintenance personnel, and office staff.
2. Prepare and conduct pre-season, in-season, and post-season training sessions.
3. Assign duties, monitor performance, and provide ongoing feedback and evaluations.
4. Maintain staff morale and foster a positive work environment.

Facility & Safety Management:

1. Ensure compliance with NYC Department of Health regulations and all relevant governing bodies.
2. Implement and oversee a crisis management plan, including emergency response procedures.
3. Maintain a clean and presentable facility by effectively utilizing maintenance staff.
4. Oversee pool operations, including backwashing, chlorination, vacuuming, and general cleanliness.
5. Manage vendor contracts, ensuring services meet required standards and contractual obligations.

Membership & Community Engagement:

1. Execute marketing strategies to increase membership.
2. Organize and promote a variety of activities and programming for all ages.
3. Utilize brochures, phone calls, reunions, and community outreach to recruit members and staff.

Work Schedule & Commitment:

1. This position requires flexible scheduling, including weekends and holidays.
2. May 1st - June 25th: 10-20 hours per week.
3. June 26th - September 6th: 40 hours per week.
4. September 6th - September 30th: 10-20 hours per week.

Minimum Qualifications:

1. Bachelor’s degree in recreation management, hospitality, business administration, or a related field.
2. Willingness to obtain Certified Pool Operator (CPO) Certification within a specified timeframe.
3. Preferred: Current Lifeguarding, CPR, and First Aid certification.
4. Minimum of three seasons of experience in pool club operations, including management, lifeguarding, or facility oversight.
5. Proven leadership and supervisory skills with the ability to manage a diverse team effectively.
6. Strong customer service and communication skills to engage with members, guests, and staff.
7. Excellent organizational abilities to plan, coordinate, and execute daily operations and special events.
8. Ability to multitask, problem-solve, and make informed decisions under pressure.

Physical Requirements:

1. Walking around the pool deck and facility for extended periods.
2. Lifting and carrying supplies or equipment as necessary.
3. Attending meetings at the Little Neck site as required.

Commonpoint reserves the right to revise or change job duties and responsibilities as needed.

Commonpoint is an equal-opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a cover letter and résumé, as a Word or PDF document only, to [e-mail]. Please indicate “BTC Pool Club Manager” in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.