Bay Host (Server)

Topgolf; Jacksonville (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Free Play

Job summary

Topgolf in Jacksonville, TX is seeking a Bayhost to welcome Guests to bays, take food and beverage orders, and drive sales through thoughtful recommendations.

This high-volume role requires 2-3 years of full-service serving experience, open availability, and comfort working outdoors in varying weather. You will collaborate with teammates to deliver exceptional guest experiences in a fast-paced, fun environment.

Qualifications

• 2-3 years serving in a full-service restaurant or similar setting.
• Open availability including nights, weekends and holidays.
• Comfortable working outdoors in varying weather conditions.
• Strong knowledge of full-service steps of service.
• Ability to manage multiple tables/bays in a high-volume environment.
• Excellent communication, organization and guest-service skills.

Responsibilities

• Welcome Players to their bays with energy and enthusiasm and suggest food, beverage and gaming options to drive sales.
• Take orders quickly and accurately and keep bay areas clean and organized.
• Collaborate with teammates to deliver an unforgettable Player experience from setup to resolution of concerns.
• Maintain safety and sanitation standards to ensure a clean, fun environment.
• Live Topgolf values of Fun, One Team, Excellence, Courage and Caring every day.

Skills

2-3 years serving experience

Open availability

Outdoor work ability

Guest-service skills

Upselling food/beverage

Job description

Immediate Hiring | Swing into a Job You’ll Love at Topgolf!

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What Is a Bayhost?

Bayhosts are more than servers. You’ll take care of guests throughout their entire Topgolf experience—from welcoming them into their bay and taking food and beverage orders to anticipating their needs and helping make sure their visit is one they want to repeat.

This is a high-volume position , and we’re specifically looking for candidates who already have a strong foundation in full-service restaurant service.

What We’re Looking For

• Minimum 2-3 years of serving experience in a full-service restaurant
• Open availability is required to be considered , including nights, weekends, and holidays
• Comfortable working outdoors and in varying weather conditions
• Strong knowledge of full-service restaurant steps of service
• Ability to confidently manage multiple tables/bays in a high-volume environment
• Excellent communication, organization, and guest-service skills
• Positive, energetic personality with a team-first mentality
• Comfortable recommending and upselling food, beverages, and experiences
• Dependable, punctual, and ready to work in a fast-paced environment

What’s In It for You?

• Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that’s just for starters for those who qualify.
• Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
• Career Growth: We don’t just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that’s all about FUN?

What You’ll Need to Succeed as a Bay host

• A Positive Attitude - Because being a grump is no fun!
• One Team Mentality - We believe the phrase “Teamwork makes the dream work” will never go out of style.
• Player Focus: You obsess over making our Players’ experience the absolute best it can be.
• Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine.
• Experience Serving Food & Beverages - You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.

What you will do in the role:

• Role and Interaction with Players: Welcome Players to their bays with energy and enthusiasm-connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time. Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
• Key Aspect of the Role: Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space-ensuring Players have everything they need for a smooth, fun-filled experience.
• Contribution to Topgolf and Other Playmakers: Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience-from setting up bays to resolving concerns with a smile.
• Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, assisting with keeping the bay clean and safe - because a great experience starts with a clean and safe environment!
• Commitment to Topgolf’s Core Values: Live the Topgolf values- Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements:

Let’s be real - this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:

• Lift and Move Things: You’ll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
• On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
• Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can‑do attitude is essential!
• Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment.

Sound like a fit? We can’t wait to meet you.

Important

This position requires open availability. Candidates without open availability or without at least 2-3 years of full-service serving experience will not be considered.

If you’re an experienced server who loves hospitality, enjoys working in an energetic environment, and wants to bring your personality to work,we want to meet you!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that’s just for starters for those who qualify.

View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.