Bay Host (Server)

Topgolf Payroll Services; Auburn Hills (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Playmakers. In this dynamic role, you will greet guests, take food and beverage orders, and ensure a clean and welcoming environment. You'll have the opportunity to create memorable experiences for guests while demonstrating the company's core values. This position offers a playful atmosphere where you can thrive, learn, and grow, all while working with a supportive team. If you're passionate about hospitality and enjoy working in a vibrant setting, this is the perfect opportunity for you!

Benefits

Free Mental Health Benefits

Playful work environment

Opportunities for learning and growth

Qualifications

• Previous customer service experience in hospitality is preferred.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Greet guests and provide information about offerings.
• Take and deliver food and beverage orders promptly.
• Ensure cleanliness and organization of bay areas.

Skills

Customer service experience

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Ability to work under pressure

Job description

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

ADA: The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement: Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Why Join Us?

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more.

Our Promises to our Playmakers: A PLAYFUL ENVIRONMENT where you can make new friends; A SAFE PLACE where you can BE YOUR FULL SELF every day; CLEAR DIRECTION and tools to do your job; An opportunity TO LEARN & GROW; To LISTEN & ACT when you speak up; We will NEVER STOP IMPROVING. Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.

We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.

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