Bay Area Regional Administrator

Telecare Corporation; Alameda (CA); On-site; USD 154,000 - 190,000; Full time

Benefits offered by this job

Paid Time Off

Holidays & Shift Differentials

Free CEUs & Supervision

Tuition Discount & Scholarships

Medical, Vision, Dental Insurance + 41

Job summary

Telecare Corporation is seeking a Regional Administrator to oversee day-to-day operations of assigned programs, mentor other Administrators, ensure regulatory compliance, and actively drive Quality Assurance and Performance Improvements across the Bay Area. This senior role requires collaboration with corporate departments, community stakeholders, regulatory agencies, and outside consultants.

The position includes an on-call rotation, travel throughout the Bay Area, and placement at multiple

Qualifications

• Master's degree in social services or related field and licensed in CA (LMFT/LPCC/LCSW or Licensed Psychologist) must be maintained.
• Six years of experience in an administrative management position in a health care setting; two of the six years as a Telecare Program Administrator.
• Knowledge of community mental health services, psychiatric rehabilitation concepts, and recovery philosophy.
• Ability and willingness to travel extensively throughout the assigned region, including driving to support Program(s).
• Must be at least 21 years of age.
• Must be CPR, First Aid, and CPI certified on date of employment or prior to providing direct client care and maintain current certification throughout employment.
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the post-offer physical examination, 2-step PPD test for TB, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance are required at time of employment and must be maintained throughout employment.
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

Responsibilities

• Manage day-to-day operations of the assigned program(s) and mentor other Administrators in the region.
• Oversee regulatory compliance and actively drive Quality Assurance and Performance Improvements.
• Collaborate with Corporate departments, community stakeholders, regulatory agencies, and outside consultants.
• Stabilize, support, or lead programs during leadership transitions, operational challenges, or growth initiatives.
• Participate in a structured on-call rotation and respond to work-related needs within a designated timeframe.
• Travel throughout the Bay Area Region and work at different program locations as needed.

Job description

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

The Regional Administrator is a senior level Administrator who manages all aspects of the day-to-day operations of the assigned program(s), and acts as a mentor to other Administrators in the region. The management of the program/facility involves ensuring regulatory compliance and actively overseeing Quality Assurance Performance Improvements. Additionally, the Regional Administrator collaborates with all Corporate departments, community stakeholders, regulatory agencies, and outside consultants. This position may be assigned to stabilize, support, or lead programs experiencing leadership transitions, operational challenges, or growth initiatives. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Employees in this role must be willing to travel throughout the Bay Area Region and work at different program locations as needed.

Shifts Available:

Full-Time: 8:00 AM - 4:30 PM, Monday - Friday, hours and days could vary

Expected starting wage range is $154,164.25 - $190,462.15. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Master's degree in social services or related field and LMFT, LPCC, LCSW, Licensed Psychologist in CA an d must be maintained throughout employment
• Six (6) years of experience in an administrative management position in a health care setting
  • Two (2) of the six years must be as a Telecare Program Administrator
  • Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
• Knowledge of community mental health services, psychiatric rehabilitation concepts, and recovery philosophy
• Ability and willingness to travel extensively throughout assigned region, including driving to support Program
• Must be at least 21 years of age
• Must be CPR, First Aid, and CPI certified (hands‑on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

• Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What's In It For You*

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.