Battery Tech & Customer Solutions Associate

batteriesplus; Wake Forest (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

Batteries Plus in Wake Forest, NC is seeking a Store Associate to be the face of our brand, helping customers find the right solutions and providing product knowledge and support to keep the store running smoothly.

You will greet customers, assess needs, perform sales transactions, assist with battery testing, installation and rebuilds, stock displays, and maintain safety standards while delivering positive experiences.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs and perform standing, walking, and hands-on tasks.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear PPE.

Skills

Customer service

Communication

Team player

Problem solving

Conflict resolution

Cash handling

Mathematics basics

Lifting 50 lbs

Education

High school diploma or equivalent

Tools

Cash register

Battery testing equipment

Job description

Batteries Plus in Wake Forest, NC is seeking a Store Associate to be the face of our brand, helping customers find the right solutions and providing product knowledge and support to keep the store running smoothly.

You will greet customers, assess needs, perform sales transactions, assist with battery testing, installation and rebuilds, stock displays, and maintain safety standards while delivering positive experiences.