Battery Tech & Customer Care Specialist

Batteries Plus; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Batteries Plus in Columbus, OH is seeking a Store Associate to greet customers, understand needs, recommend products, explain promotions, and handle sales at the register.

You will assist with technical services like battery testing and installations, restock shelves, maintain displays, and uphold safety standards. Prior retail or customer service experience is a plus; ability to lift up to 50 lbs and a valid driver’s license are required.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Strong communication and a customer-first mindset.
• Ability to lift up to 50 lbs and stand for long periods.
• Valid driver's license with clean driving record.
• Team player with professionalism, problem-solving and conflict-resolution skills.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Batteries Plus in Columbus, OH is seeking a Store Associate to greet customers, understand needs, recommend products, explain promotions, and handle sales at the register.

You will assist with technical services like battery testing and installations, restock shelves, maintain displays, and uphold safety standards. Prior retail or customer service experience is a plus; ability to lift up to 50 lbs and a valid driver’s license are required.