Battery Solutions Associate – Customer Tech Support

Batteries Plus; Stevens Point (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Opportunities for growth

Job summary

Batteries Plus in Stevens Point, WI is hiring a Store Associate to greet customers, recommend products, and process transactions. You’ll assist with technical services such as battery testing and installation while stocking and maintaining displays. This is a fast-paced role focused on service quality and store operations, with growth opportunities.

Starting pay is $15.25/hour. The team emphasizes safety, PPE, and a strong customer-first approach in a collaborative setting.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Team player

Problem-solving

Conflict resolution

Cash handling

Math basics

Education

High school diploma or equivalent

Tools

POS system

Battery testing equipment

Job description

Batteries Plus in Stevens Point, WI is hiring a Store Associate to greet customers, recommend products, and process transactions. You’ll assist with technical services such as battery testing and installation while stocking and maintaining displays. This is a fast-paced role focused on service quality and store operations, with growth opportunities.

Starting pay is $15.25/hour. The team emphasizes safety, PPE, and a strong customer-first approach in a collaborative setting.