Bath Installer/Fiberglass repair

Surfaceexperts; Omaha (NE); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking dedicated technicians to join their team and excel in surface repair. This role is perfect for those who enjoy hands-on work and problem-solving in a dynamic environment. Technicians will engage with various clients, perform small repairs on surfaces like bathtubs and countertops, and utilize a customized tool-kit to deliver exceptional service. With a strong focus on training and development, this position offers a supportive work environment and the opportunity to learn a new trade. Join a company that values relationships and strives to reduce waste through innovative repair techniques, ensuring customer satisfaction and sustainability.

Benefits

Bonus based on performance

Company car

Free uniforms

Training & development

Paid holidays

Accruable vacation

Flexible work schedule

Paid new hire training

Mentorship opportunities

Dedicated help lines

Qualifications

• Hands-on experience in construction, manufacturing, or similar fields is essential.
• Ability to detect and reproduce colors is crucial for this role.

Responsibilities

• Visit multiple repair locations daily and provide excellent customer service.
• Engage with various industries and complete work orders on-site.

Skills

Hands-on experience

Color matching skills

Customer service

Education

Experience in construction or manufacturing

Facilities maintenance knowledge

Tools

Customized tool-kit

Job description

Benefits:

• Bonus based on performance
• Company car
• Free uniforms
• Training & development

Enjoy using your hands? Thrive in a changing work environment? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

DUTIES:

In the Field Daily:

• Visit 4+ different repair locations daily
• Complete Work Orders at the job-site, following up with excellent customer service
• Engage with various industries such as Property Management, Hospitality, Movers, Construction, etc.

Customer Service and Communication:

• Engage with tenants and staff with excellent customer service
• Effectively use our CRM/Dispatch tool to take notes and track repair progress
• Connect with designated support team about any issues

Follow Repair Process:

• Learn, practice, and implement our proprietary 5-step repair process
• Utilize your entire customized tool-kit, understanding each tool
• Complete repairs using creativity and outside-the-box thinking

We are looking for someone with experience in either the process of fabricating or installing bathtubs. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.

QUALIFICATIONS:

• Experience performing work using your hands. Common areas are construction, manufacturing, painting, or other personal hobbies.
• Facilities maintenance is a huge bonus but is not a requirement.
• Comprehending color and matching colors is essential to this job. You must be able to detect, evaluate, and reproduce colors.

ABOUT SURFACE EXPERTS:

Surface Experts is a one-stop-shop surface repair company. We complete small repairs to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

• We use established trades combined with cutting-edge techniques and products, leading to long-lasting and good-looking repairs.
• Typically, the kind of damage we see is simple and smaller than a dinner plate, yet our competitors want to refinish the entire surface! Our goal is a satisfied client and a long-lasting partnership. We’re happy to save our customers money and time, while preventing more surfaces from ending up in the trash heap.
• Repairs usually only need 1 or 2 tablespoons of product. As a result, technicians can bring everything they need with them in their car or truck! Our process avoids odors, takes less than 2 hours, and leaves the area totally clean!

VISION:

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION:

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES:

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants