BAS Controls Service Technician

Jobtailor; Lexington (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

Jobtailor in Lexington, SC seeks an experienced Building Automation Technician to diagnose and repair building automation and controls systems, test software, and support start-up and commissioning. You will manage customer relations, interpret drawings, and ensure systems operate to contract specifications.

The role involves hardware installation, software programming, preventive maintenance, and assisting with retrofits and upgrades.

Qualifications

• Minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems.
• Ability to test and make modifications in a variety of controls software system languages.
• Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
• Handle all day to day and escalated customer relation issues.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations.
• Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customers request.
• Ability to interface and consult with the customer during site assessments.
• Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
• Manage all aspects of small projects without the support of the Project Manager.
• Ability to represent the company to commercial, industrial and institutional customers.
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
• Maintain customer satisfaction for continual company growth.
• Inventories parts, materials and labor per job.
• Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.
• Complies with all company safety policies.

Responsibilities

• Diagnose and repair building automation and controls systems.
• Test and make modifications in controls software.
• Perform device testing, program downloading, and start-up.
• Manage customer relations and resolve escalated issues.
• Interpret control drawings, plans, and sequences of operations.
• Install hardware and program software for DDC systems.
• Conduct preventive maintenance and modifications as needed.
• Interface with customers during assessments and proposals.

Skills

Building automation repair

Controls software testing

Customer relations

Interpreting drawings

DDC systems installation

Preventive maintenance

Site assessments

Proposal development

Project execution

Communication with customers

Documentation

Job description

Responsibilities

• Diagnose and repair building automation and controls systems
• Test and make modifications in controls software
• Perform device testing, program downloading, and equipment start-up
• Manage customer relations and resolve escalated issues
• Interpret control drawings, plans, and sequences of operations
• Install hardware, program software, and repair DDC systems
• Conduct preventive maintenance and modifications as needed
• Interface with customers during assessments and proposal developments
• Document work performed and maintain customer satisfaction

Requirements

• Minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems
• Ability to test and make modifications in a variety of controls software system languages
• Responsible for device testing (end-to-end), program downloading, equipment start-up and operations
• Handle all day to day and escalated customer relation issues
• Ability to interpret control drawings, plans and sequence of operations
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations
• Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customers request
• Ability to interface and consult with the customer during site assessments
• Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems
• Manage all aspects of small projects without the support of the Project Manager
• Ability to represent the company to commercial, industrial and institutional customers
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database
• Maintain customer satisfaction for continual company growth
• Inventories parts, materials and labor per job
• Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms
• Complies with all company safety policies