BAS Control Center Operator: Night & Weekend Support

kbs; Ogden (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Kelso Building Services (KBS) is seeking dependable, tech-minded individuals for a night shift role supporting our Building Automation Center. Responsibilities include monitoring BAS, handling alarms, and coordinating field technicians to resolve issues after hours.

The position emphasizes strong customer service, problem-solving skills, and comfort working evenings and weekends. Training is provided to those with related HVAC or facility operations backgrounds.

Qualifications

• Experience in dispatch coordination or service coordination is helpful.
• Strong computer skills and ability to troubleshoot.
• Comfortable working evenings, nights, and weekends.
• Interest in building automation and smart building tech.

Responsibilities

• Monitor building automation systems and facility alerts.
• Review alarms and determine appropriate responses.
• Communicate with customers regarding system conditions and service needs.
• Coordinate service technicians and support personnel when issues arise.
• Assist with remote diagnostics and basic troubleshooting activities.
• Document events, actions taken, and customer communications.
• Escalate urgent issues according to procedures.

Skills

HVAC Dispatch

Technical Support

Customer Service

Job description

Kelso Building Services (KBS) is seeking dependable, tech-minded individuals for a night shift role supporting our Building Automation Center. Responsibilities include monitoring BAS, handling alarms, and coordinating field technicians to resolve issues after hours.

The position emphasizes strong customer service, problem-solving skills, and comfort working evenings and weekends. Training is provided to those with related HVAC or facility operations backgrounds.