BAS Control Center Operator

kbs; Ogden (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Kelso Building Services (KBS) is seeking dependable, tech-minded individuals for a night shift role supporting our Building Automation Center. Responsibilities include monitoring BAS, handling alarms, and coordinating field technicians to resolve issues after hours.

The position emphasizes strong customer service, problem-solving skills, and comfort working evenings and weekends. Training is provided to those with related HVAC or facility operations backgrounds.

Qualifications

• Experience in dispatch coordination or service coordination is helpful.
• Strong computer skills and ability to troubleshoot.
• Comfortable working evenings, nights, and weekends.
• Interest in building automation and smart building tech.

Responsibilities

• Monitor building automation systems and facility alerts.
• Review alarms and determine appropriate responses.
• Communicate with customers regarding system conditions and service needs.
• Coordinate service technicians and support personnel when issues arise.
• Assist with remote diagnostics and basic troubleshooting activities.
• Document events, actions taken, and customer communications.
• Escalate urgent issues according to procedures.

Skills

HVAC Dispatch

Technical Support

Customer Service

Job description

Schedule: Night Shift and Weekends

At Kelso Building Services (KBS) , our BAS Control Center serves as a centralized hub that supports commercial facilities and building automation systems nationwide. We are seeking reliable, technology-minded individuals to join our team and help monitor building performance, respond to system alerts, and support customers after normal business hours.

This position is ideal for candidates with experience in HVAC, facility operations, dispatching, maintenance, technical support, or other roles that require problem-solving and coordination. Prior BAS experience is helpful, but not required. We provide comprehensive training for motivated individuals with strong customer service and computer skills.

What You’ll Do

• Monitor building automation systems and facility alerts
• Review alarms and determine appropriate responses
• Communicate with customers regarding system conditions and service needs
• Coordinate service technicians and support personnel when issues arise
• Assist with remote diagnostics and basic troubleshooting activities
• Document events, actions taken, and customer communications
• Escalate urgent issues according to established procedures

Backgrounds That Transition Well Into This Role

• HVAC Dispatchers or Service Coordinators
• HVAC Technicians
• Building Automation/Controls Technicians
• Facility Operators or Building Engineers
• Maintenance Technicians
• Mechanical, Electrical, or Controls Professionals
• Technical Support Specialists
• Individuals with strong computer skills and troubleshooting experience

What We’re Looking For

• Dependable and self-motivated individuals
• Comfortable working independently during evenings, nights, and weekends
• Strong verbal and written communication skills
• Ability to multitask and prioritize changing situations
• Proficiency with computers, software applications, and technology platforms
• Interest in learning building automation and smart building technologies

Preferred Schedule

We are currently prioritizing candidates who can support:

• Night shifts between 6:00 PM and 6:00 AM
• Weekend coverage
• Holiday and after-hours operations as needed