Job Details
Job Location: Hilton Nashville Downtown - Nashville, TN
Position Type: Full Time
Salary Range: Undisclosed
Description
Position Overview: Set up, tend and breakdown banquet bars according to standard policies and procedures in a safe, efficient manner, while maintaining standards of service in providing guest service
Essential Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Make and serve drinks to guests in a friendly, courteous and timely manner following established guidelines, policies and procedures regarding beverages and safety controls are prescribed by the company, the state and the hotel
- Check Banquet Event Orders to determine function, number of guests and type of bar (house, premium, cash, open, etc)
- Set up portable bar in function area according to standard policies and procedures
- Abide by all Local, State, Federal and Corporate requirements pertaining to serving alcoholic beverages
- Remove all trash and liquor glasses from tables, tablecloths, trash and liquor from function area. Return bar to storeroom
- Breakdown, clean bar thoroughly; wipe surface areas and empty water in portable bar. Return all equipment and supplies to proper area
- Other duties and responsibilities as assigned
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
- Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples.
Qualifications
Qualifications, Job knowledge, Experience, Skills, Abilities: - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests
- Ability to use point of service computer.
- Full knowledge of state liquor laws.
- Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift
- Ability to handle cash/credit transactions
- Ability to operate beverage equipment, e.g., coffee maker
- Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers
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Physical requirements of the position and work environment: - Must be able to walk, climb stairs
- Must be able to bend, stoop, crouch
- Must use hands to reach, grasp, handle, pull and push
- Must have good near and far vision
- Must be able to hear, talk, smell
- Must be able to lift & carry up to 30 pounds
- Duties may be performed indoors or outdoors. Noise level moderate.
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Hilton Nashville Downtown Additional Property Specific Functions:
- Must have valid Tennessee ABC CARD
- Must complete brand required training