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An established industry player is seeking a Guest Experience Associate – Bartender to provide exceptional service and craft specialty cocktails. This role is pivotal in ensuring guests have a memorable experience from entry to exit. You will engage with guests, manage orders, and uphold the vibrant atmosphere of a local food hall and bar. With opportunities for both full-time and part-time positions, this role offers a chance to be part of a dynamic team that values community and hospitality. If you have a passion for beverage knowledge and excellent customer service skills, this opportunity is perfect for you.
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Thrive Companies, the parent company of The Little Grand is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.
POSITION SUMMARY
A Guest Experience Associate – Bartender is someone who provides hospitable service while crafting specialty cocktails for our guests and creating an excellent experience from the moment the guests enter the building till the moment they leave. The Bartender may have elevated knowledge as a mixologist, sommelier, and will assist with growing the beverage program and assisting management in day-to-day-operations.
The Little Grand Market is a vibrant local food hall and bar situated at the heart of the Grandview Crossing development. Spanning approximately 22,000 square feet, it showcases culinary delights from 10 local chef partners. The venue features an inviting indoor/outdoor bar area where guests can enjoy a variety of offerings. Open to both the public and residents of the surrounding community, The Little Grand Market offers a welcoming space for everyone to dine and socialize.
REPORTS TO: Guest Experience Manager and Assistant Guest Experience Manager
RESPONSIBILITIES AND DUTIES
Duties will include, but are not limited to, the following:
Interacting with guests in a welcoming, personable, and professional manner.
Taking orders and preparing both alcoholic beverages and food items.
Present bills, accept payments, and operate the POS system.
Ability to remain calm while listening to guest concerns and complaints.
Restock and replenish inventory as the shift progresses.
Comply with all food and beverage regulations and procedures.
Being a rad co-worker, teammate, and leader, while remaining empowered to make decisions.
Assuring the guests 5 senses are satisfied: good smells, clean tables, tasty drinks, great music, and a clean, vibin’ atmosphere.
Other duties as assigned.
SKILLS, EDUCATION AND EXPERIENCE
Must be 21 years of age or over.
Ability to maintain a flexible schedule with daytime, and evening shifts.
Eagerness to learn and expand on beverage knowledge.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Effective time management skills to manage a busy work environment. The ability to schedule and organize multiple jobs is critical.
Ability to lift, stand, and reach for entirety of the scheduled shift.
Ability to handle cash and manage the register.
BENEFITS