Bartender/Server

Lac du Flambeau Business Development Corporation; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

LDF Campground & Marina seeks a full-time bartender for a seasonal marina bar above a bait and tackle store. Responsibilities include preparing beverages, serving food, handling cash/credit payments, and ensuring a clean, safe service area. Must maintain friendly service and comply with age verification and health regulations.

Responsibilities also involve multi-tasking in a dynamic outdoor environment with variable weather, and ensuring excellent guest experience at all times.

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service experience required.
• Cash handling experience required.
• Must obtain a valid bartender’s license upon hire and in accordance with local regulations.
• Must be 21 years of age or older to serve alcoholic beverages.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages to customers based on orders.
• Serve hot food to customers, adhering to food safety standards.
• Interact with customers to take orders, provide recommendations, and answer questions about the menu.
• Take customer orders and deliver them promptly and professionally.
• Manage transactions using the POS system, including cash and card payments.
• Check identification to verify legal drinking age.
• Keep the bar area clean and organized, ensuring hygiene and efficiency.
• Cut off service to intoxicated or underage customers as needed.
• Track inventory and order supplies to keep bar and food items stocked.
• Create a friendly and welcoming atmosphere for guests.
• Handle inquiries, complaints, and feedback professionally.

Skills

Customer service

Cash handling

Multitasking

Communication

Attention to detail

Education

High school diploma

Bartender license

Serv Safe Certification

Tools

POS system

Job description

Description

Summary/Objective

The position will be responsible for providing excellent customer service to guests, preparing, and serving beverages, quick hot/cold food items, and processing cash and credit card transactions accurately while maintaining a clean and organized bar and service area. This position requires a strong knowledge of cocktails, beers, and wines, as well as some light food preparation and excellent communication and multitasking skills.

Essential Functions

Specific duties include, but are not limited, to the following:

• Prepare and serve alcoholic and non-alcoholic beverages to customers based on their preferences and orders. This involves knowing how to mix various cocktails, pour beers, and serve wines.
• Serve hot food to customers, ensuring all necessary food safety standards are adhered to.
• Interact with customers to take their drink and food orders, provide recommendations, and answer questions about the menu.
• Take customer orders and deliver them in a timely and professional manner.
• Manage transactions using the point-of-sale system, including handling cash and card payments.
• Check customer identification to verify they are of legal drinking age for consumption or retail sale.
• Keeping the bar area clean and organized is crucial for hygiene and efficiency. This includes wiping down counters, cleaning glasses and utensils while adhering to health and safety regulations.
• Bartenders need to be vigilant in observing customers' behavior and cutting off service to those who appear intoxicated or underage.
• Track inventory levels and order supplies as necessary to ensure that the bar and food items are well-stocked including all ingredients, garnishes, and beverages.
• Creating a friendly and welcoming atmosphere for customers. This includes engaging in small talk, providing excellent customer service, and ensuring that everyone feels comfortable and valued.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• All other duties as assigned.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this role. Duties, responsibilities, and activities may change at any time with or without notice.

Expectations/Abilities

• Strong dependability and work ethic.
• Experience handling and serving hot and cold food items preferred.
• Excellent customer service skills, with the ability to engage with guests in a friendly and professional manner.
• Ability to multitask and prioritize tasks effectively in a busy environment.
• Attention to detail and accuracy in handling transactions, preparing beverages, and serving food.
• Basic math skills for handling cash and making change.
• Ability to be proactive, self-motivated, and self-directed
• Present a positive, professional appearance and demeanor while conducting business, on premises and off.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Work Environment

This position is based at a seasonal marina bar located above a bait and tackle convenience store, that includes some service done outdoors which is subject to varying weather conditions.

Position Type/Expected Hours

This is a Full-Time position with weekly scheduled hours of 40 hours/week expected. Days and shifts will vary during the hours of operation. Must be able to work flexible hours including mornings, evenings, weekends, and holidays. Must attend all mandatory meetings and participate in training.

Travel

No travel is expected for this position.

Required Pre-Employment Screening

LDF Campground & Marina is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.

Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy.

Requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This would require the ability to lift up to 50 lbs. of boxes and bottles and bend or stand as necessary.

Required Education and Experience

• High school diploma or equivalent.
• 1-2 years of customer service experience required.
• Cash handling experience required.
• Must obtain a valid bartender’s license upon hire and in accordance with local regulations.
• Must be 21 years of age or older to serve alcoholic beverages.

Preferred Education and Experience

• 1-2 years bartending experience preferred.
• Serv Safe Certification preferred.