Bartender, Peacock Alley - Waldorf Astoria New York

Hilton; New York (NY); On-site; USD 47,000 - 63,000; Full time

Job summary

Waldorf Astoria New York is seeking a Bartender for Peacock Alley to deliver polished, luxury beverage service in a high-volume, Michelin-/Forbes-recognized environment. The role emphasizes guest-focused service, teamwork, and precise POS handling in a landmark NYC hotel.

The ideal candidate will have strong beverage knowledge, a detail-oriented approach, and flexibility to work various shifts as part of the hotel’s hospitality team. TIPS or ServSafe certification is preferred.

Qualifications

• Strong beverage knowledge in luxury settings (Michelin or Forbes-rated) and refined service.
• Detail-oriented and composed for high-volume environments.
• Open availability, flexible schedule, teamwork, guest focus, and strong communication.

Responsibilities

• Delight guests with upbeat, friendly service and proactively enhance each experience.
• Prepare and serve beverages according to recipes and standards.
• Maintain bar operations, stock, and organization for seamless service.
• Process payments accurately using the POS system.
• Monitor beverage quality and inventory for freshness.
• Address guest concerns professionally and maintain a safe environment.
• Comply with health, safety, and alcohol regulations.

Skills

Beverage knowledge

Polished service

High-volume service

Teamwork

TIPS cert

POS system

Tools

POS system

Job description

Job Identification: 222409

Job Category: Food and Beverage

Job Schedule: Full time

Salary $34.0275 - $45.3700/USD/Hourly

Equal Opportunity Employer EOE, including disability/vets

After undergoing a transformative restoration, Waldorf Astoria New York (https://www.hilton.com/en/hotels/nycwawa-waldorf-astoria-new-york/) is set to reignite its magnetic allure. Waldorf Astoria New York (https://www.hilton.com/en/hotels/nycwawa-waldorf-astoria-new-york/) is seeking a Bartender for Peacock Alley to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

Named after the passageway once used by patrons of the original Waldorf Astoria, Peacock Alley returns as a modern evocation of its storied past. Bespoke menus unfold from breakfast to dinner, while libations pay homage to the revered traditions of the world's greatest cocktail bars.

The ideal candidate will have strong beverage knowledge and experience providing polished, refined service in a Michelin-rated, Forbes-recognized, or comparable luxury environment. They must be detail-oriented, composed in a high-volume setting, and comfortable balancing both bartender and barback responsibilities. Open availability, schedule flexibility, teamwork, guest focus, and effective communication with culinary and front-of-house partners are required. TIPS or ServSafe certification is preferred

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Bartender , you're not just preparing and serving drinks - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

• Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction

• Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service

• Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers

• Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items

• Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment

• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability.