Bartender|Part-Time| Mass Mutual Center

Oak View Group; Springfield, East Hartford (IL, CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading venue management company as a Bartender, where you'll provide exceptional service in a fast-paced environment. This role requires a personable and professional individual who can manage beverage service, including alcoholic drinks, while adhering to all regulations. You'll have the opportunity to interact with diverse guests, ensuring their experience is memorable. With flexible scheduling and a commitment to inclusivity, this position offers a unique chance to be part of an innovative and supportive team. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• 6+ months of bartending experience required.
• Strong cash handling and interpersonal skills are essential.

Responsibilities

• Provide excellent guest service and maintain a clean work station.
• Serve alcoholic beverages responsibly and follow state regulations.
• Handle cash accurately and assist with bar setup and breakdown.

Skills

Bartending Experience

Cash Handling Skills

Interpersonal Skills

Communication Skills

Ability to Work Flexible Schedule

Education

Bartending School

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $15, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations.
• Learn or have knowledge of various beer, wine varieties & spirits available, and suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listen and respond to customer requests or concerns.
• De-escalate intoxicated guest situations and contact management or security as required.
• Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Handle cash accurately; responsible for issued bank at the bar.
• Maintain a clean and sanitary work station at all times and ensure bar equipment is clean & well maintained.
• Perform other duties as assigned such as set-up and breakdown of bar equipment and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends, and long hours.
• Bartending school preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.