Bartender -- Stephanie's - Boston Logan Airport

Paradies Lagardère; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Paradies Lagardère in Boston seeks a Bartender who delivers exceptional guest experiences by crafting high-quality beverages and offering attentive service. You will engage guests, explain menu items, and maintain a clean, organized bar while adhering to safety and sanitation guidelines.

The role requires strong English communication, the ability to work in a high-energy environment, and reliable teamwork to support busy service periods and upsell opportunities.

Qualifications

• Excellent customer service and guest interaction skills.
• Strong English communication and ability to work in a fast-paced environment.
• Ability to follow alcohol safety and sanitation guidelines.

Responsibilities

• Greet guests warmly and take drink and food orders.
• Prepare and serve a variety of cocktails, beer, and wine.
• Check IDs to verify legal drinking age.
• Accurately process transactions through the POS system.
• Maintain a clean, organized, and sanitized bar area.
• Collaborate with team and support management decisions.
• Adhere to health, safety, and local liquor laws.
• Provide information about menu items and upsell when possible.

Skills

Customer service

Team collaboration

Time management

Attention to detail

Education

High School diploma or GED

Tools

POS system

Job description

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top‑notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

The Bartender is responsible for delivering exceptional customer service by preparing the highest quality beverages, and providing timely, accurate, and friendly service for each guest. Whether working in an on‑trend national brand, or an iconic concept from the local community, you will create and deliver first‑class experiences for the traveling public.

Duties and Responsibilities

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip‑resistant shoes.
• Warmly greets and acknowledges guests and takes drink and food order; provides information about menu items and looks for an opportunity for additional sales.
• Create a lasting first and last impression.
• Engages with guests in a friendly and professional manner.
• Check identification of guests to verify they are of legal drinking age.
• Prepare and serve a wide variety of craft cocktail, beer, wines, and food. Must have a thorough knowledge of menu offerings.
• Eye for detail, properly using drink mixing tools and techniques.
• Prepares the correct garnishes and fruit for cocktails.
• Accurately processes transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Ensures a clean, sanitized, and well‑stocked bar.
• Stocks and cleans glassware through the operation and maintenance of the glass washer and sanitizer.
• Performs opening and closing side work, as directed.
• Must go above and beyond for guests and other team members.
• Enthusiastically supports decisions once they have been made by management.
• Ability to take direction and collaborate in a team environment.
• Follows health, safety, and sanitation guidelines.
• Inventories all beverages and operation supplies, orders replacement items as needed.
• Build guest loyalty and enhance selling skills using available training materials.
• Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
• Other duties as assigned.

Education, Experience, Certifications

• High School diploma or GED
• ServeSafe Food Handler’s Certification or equivalent.
• Food and Beverage experience is preferred but not required
• 1-year experience bartending required
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment. Excellent time management skills and attention to detail are a must.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

Position Qualifications

• Ability to work various shifts in a 7/365 team‑oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self‑motivation and organizational skills.
• Positive interpersonal skills.
• Self‑starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing and mathematics, in English.
• Knowledge of federal, state, and local liquor laws.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.