Bartender On Call

Omni Hotels & Resorts; Charlottesville (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Omni Charlottesville Hotel is seeking a skilled Bartender to deliver outstanding guest experiences in a fast-paced, full-service setting in downtown Charlottesville, VA. You will showcase mixology knowledge, prepare drinks to spec, and serve guests directly or through staff, while maintaining bar integrity.

Requirements include hands-on beverage knowledge, willingness to work flexible hours, and strong customer service, communication, and multitasking abilities.

Qualifications

• The candidate has hands-on food and beverage knowledge and hospitality experience.
• Strong mixology, beverage garnishes and liquor/wine knowledge are required.
• Flexible hours including nights, weekends and holidays may be needed.
• Excellent customer service, problem solving and guest engagement skills are essential.
• Ability to work in a fast-paced hotel environment and manage multiple priorities.

Responsibilities

• Deliver exceptional guest service and build relationships with guests.
• Prepare drinks as requested and ensure knowledge of cocktails and menus.
• Set up and break down the bar area and maintain cleanliness.
• Adhere to health, safety, and sanitation standards and hotel procedures.
• Handle POS transactions accurately and manage cash/credit per policy.
• Maintain and sanitize bar equipment, glassware, and work areas.
• Respond to guest requests promptly to ensure a memorable experience.
• Attend required department trainings and meetings.

Skills

Bartending

Customer service

Mixology

POS systems

Cash handling

Communication

Time management

Tools

Micros POS

Job description

Omni Charlottesville Hotel

Omni Charlottesville Hotel is a premier full-service hotel in downtown Charlottesville, Virginia, blending Southern charm with contemporary comfort. The recently renovated 205 guest rooms and suites offer scenic views of historic Charlottesville or the Blue Ridge foothills, complemented by thoughtful amenities for both business and leisure travelers. On-site features include indoor and outdoor pools, a fully equipped fitness center, and over 14,000 square feet of flexible meeting and event space, ideal for corporate events, weddings, and social gatherings. Dining at The Conservatory and The Hillock Neighborhood Kitchen celebrates the region's culinary spirit and provides welcoming spaces for connection.

At Omni, we are driven by a bold vision: to become the best hospitality company in America, delivering exceptional experiences for every guest, every day.

Bartender

Overview:

Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests' needs. The Bartender comprehends the cocktail/beverage menus, prepares drinks as requested by our guests, and serves drinks to our guests either directly or via service staff.

Responsibilities:

• Consistent maintenance and refinement of service standards. Ensure compliance with all hotel standards and local laws.
• Ensure compliance with health, safety, and sanitation awareness standards.
• Must have extensive knowledge of a variety of alcoholic beverages, must retain and maintain complete knowledge of all food and beverage menu items.
• Perform all necessary tasks for bartender according to the standard operating procedure of the hotel including but not limited setting up BQT bars with glassware and beverage, polishing all glassware, garnish prep, stock ice, proper breakdown and storage of beverage requisitions, service of all beverages, proper bar closing procedures.
• Perform all side work assigned by management including but not limited to the cleaning of all bar and beverage equipment, cleaning bar seats and surrounding guests' areas, cleaning of walls, bar floors and surrounding assigned work area.
• Check identification for proof of age when required.
• Set up and break down the bar area.
• Responsible for adhering to all proper trash procedures.
• Contribute to the restaurant sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensure prompt delivery and quality control from point of departure to arrival.
• Perform proper steps of service. Responsible for ensuring high-quality bar sets, service, food quality, and presentation.
• Report to management any need for housekeeping or maintenance of restaurant areas and equipment.
• Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.
• Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
• Responsible for performing accurate POS procedures and cash/credit handling in accordance with hotel policies and procedures.
• Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Respond to guests' requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.
• Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc.
• Responsible to attend a daily stand-up meeting to gather relevant information prior to each event.
• Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.
• Complete all necessary daily paperwork i.e.) bar requisitions, count logs, waste logs.
• Executes all necessary instructions on Restaurant Event Orders.
• Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni standards.
• Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Qualifications:

• The Candidate must have hands‑on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant bartending experience in a hotel is strongly preferred.
• Must possess strong knowledge of mixology, beverage garnishes and overall beverage service to include liquor, beer and wine knowledge.
• Must be willing to work flexible hours as needed during busy times and high‑profile events, including nights, weekends and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem‑solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing a warm, engaging, and personalized service.
• Candidates must be able to work in a fast‑paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• The Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, and co‑workers.
• Computer literacy to include, Micros, POS systems
• Serve Safe certified | Unexpired TIPs required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.