Bartender-Mixologist

Kansas Crossing Casino + Hotel; Pittsburg (KS); On-site; USD 16,531 - 27,552; Full time

Job summary

Kansas Crossing Casino + Hotel in Pittsburg, KS is seeking a Bartender to deliver gracious, warm service that embodies hometown hospitality and creates a fun casino guest experience. The Bartender will keep a clean bar according to sanitation codes, mix and serve beverages, handle guest payments, and upsell where appropriate.

Strong knowledge of the menu, attention to guest needs, and adherence to standards are essential, along with flexibility to work varied shifts in a casino environment.

Qualifications

• Punctual to pre-shift meetings with a positive attitude.
• Provide consistent high quality beverage service and upselling.
• Adhere to Food Service and Sanitation, OSHA, and HazCom standards.
• Maintain a clean, organized work area and protect guest information.
• Balance funds and complete cash handling accurately.

Responsibilities

• Serve alcoholic and non-alcoholic beverages with extensive menu knowledge.
• Take guest orders, anticipate needs, deliver orders and tender payment.
• Safeguard company assets and follow policies and procedures.
• Assist supervisor with supplies and maintain 5S workplace organization.
• Perform other duties as assigned by department management.

Job description

Position Summary

The Bartender is responsible to provide a level of service which is gracious, kind and warm that creates a sense of fondness that is Hometown Hospitality and delivers Fun for the casino guests. The Bartender will maintain a high standard of cleanliness according to the food service sanitation codes. He/She will sever alcoholic and non-alcoholic beverages, have extensive menu knowledge, take guest orders, anticipate the guests’ needs, deliver the orders and tender payment. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.

Position Summary

The Bartender is responsible to provide a level of service which is gracious, kind and warm that creates a sense of fondness that is Hometown Hospitality and delivers Fun for the casino guests. The Bartender will maintain a high standard of cleanliness according to the food service sanitation codes. He/She will sever alcoholic and non-alcoholic beverages, have extensive menu knowledge, take guest orders, anticipate the guests’ needs, deliver the orders and tender payment. Focus on departmental goals of - Consistency, Quality and Sense of Urgency.

General Accountabilities

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

• Be punctual to pre-shift meeting with a positive attitude and openly participate.
• Consistently provide Hometown Hospitality and deliver Fun as well as live the core values of Fun, Friendly and Community.
• Comply with department standards, guidelines and objectives to include adherence to all Food Service and Sanitation, OSHA, and Hazcom standards and guidelines.
• Wash hands frequently.
• Provide consistent high quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Utilize "upselling" techniques.
• Adhere to all standardized recipes.
• Safeguard company assets and adheres to all policies and procedures.
• Maintain and be accountable for all funds entrusted to him/her on an assigned shift.
• Create teamwork by helping co-workers with essential function.
• Balance all money transactions and paperwork.
• Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines, as well as confidentially regarding guest information.
• Be alert for fraud, forged/counterfeit currency and/or vouchers.
• Balance all funds under his/her responsibility and prepare reconciliation reports accordingly.
• Practice all alcohol awareness policies and procedures.
• Maintain a clear and organized work area, cleaning as you go and cleaning spills immediately.
• Use chemicals as prescribed and responsibly. Ensuring that all chemicals are in properly labeled containers.
• Assist the supervisor in putting supplies away adhering to the 5S Principles of ensuring that items are Sorted, Set in order, Systematically cleaned, Standardize and Sustained and dating all items with the current date.
• Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Family and Community.
• Perform other duties as may be assigned by department and/or company management.

WORKING CONDITIONS

Must Have Ability To

• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
• Resolve problems and conflicts in a diplomatic and tactful manner.
• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Job Qualifications