Bartender - Hornblower - Sacramento

City Experiences™; Sacramento (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Bartender in Sacramento to enhance guest experiences on cruises and events. Ideal candidates will have extensive cocktail knowledge, excellent customer service skills, and the ability to thrive in a fast-paced environment. Flexible shifts available, including days, evenings, and weekends.

Qualifications

• At least two years of bartending experience in a fast-paced environment.
• Must be able to obtain a TWIC and MMC.

Responsibilities

• Prepare beverages, cocktails, and wine orders adhering to laws and service standards.
• Maintain a clean and well-stocked bar.
• Handle difficult customer service situations diplomatically.

Skills

Communication

Customer Service

Cocktail Knowledge

Tools

Point of Service (POS) System

Job description

City Experiences is seeking a Bartender for our operation in Sacramento.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Use your bartending and people skills to add magic to City Experiences Cruise and Events public cruises and private events. The position requires extensive cocktail knowledge, a passion for customer service, and pride in personal grooming and presentation to guests. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display a willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings, and weekend shifts are available.

• Prepare beverages, cocktails, and wine orders in adherence to state and city alcohol laws, and City Experiences service standards.
• Maintain a clean and well-stocked bar.
• Convey broad cocktail knowledge and mix complex drinks consistently.
• Collect money, accurately make change, and input transactions into POS system.
• Serve guests and fill server orders quickly and courteously.
• Check IDs in accordance with beverage guidelines.
• Handle difficult customer service situations diplomatically while maintaining City Experiences standards and following liquor laws.
• Additional duties may be assigned.

Requirements & Qualifications:

• Broad knowledge of cocktail preparation and awareness of beverage trends.
• At least two years of bartending experience in a fast-paced environment.
• Excellent communication and customer service skills.
• Must be able to obtain a TWIC and MMC.
• Experience with a Point of Service (POS) system.
• Flexible schedule including days, evenings, weekends, and holidays.
• Ability to bend, rotate, and reach frequently.
• Safely ascend/descend stairs or ladders.
• Ability to maneuver through small and confined areas within the vessel.
• Maintain static and dynamic standing balance to perform duties.
• Capable of performing emergency duties as listed in the vessel’s station bill.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests annually. If you’re an enthusiastic team player who thrives in an environment that encourages communication, creativity, and cooperation, this may be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we aim to become a Global Experiences and Transportation Leader.

The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, disability, veteran status, or other characteristics protected by law.

We encourage all qualified applicants, including those with past arrest or conviction records, to apply. The company participates in the E-Verify program where applicable.