Bartender - Homewood Suites by Hilton Chelsea

Colwen Management Inc; Chelsea (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a friendly and experienced Bartender to join their team at a vibrant hotel. In this role, you will be the face of the restaurant, crafting memorable experiences for guests through exceptional service and drink preparation. The ideal candidate will thrive in a fast-paced environment, possess a positive attitude, and enjoy engaging with people. With a strong emphasis on teamwork and guest satisfaction, this position offers a unique opportunity to grow within a supportive and dynamic hospitality setting. If you have a passion for bartending and a commitment to excellence, this role is perfect for you.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan with Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Qualifications

• Minimum one year of bartending experience required.
• T.I.P.S. certification or equivalent is necessary.

Responsibilities

• Prepare and serve drinks while ensuring guest satisfaction.
• Maintain cleanliness and organization of the bar area.
• Promote and upsell drinks and special promotions.

Skills

Bartending Experience

Interpersonal Skills

Customer Service

Ability to Work Under Pressure

Knowledge of Drink Preparation

Education

T.I.P.S. Certification

Tools

Point-of-Sale System

Job description

Bartender - Homewood Suites by Hilton Chelsea

Job Category: Food and Beverage Restaurant

Requisition Number: BARTE003195

Posted: April 17, 2025

Employment Type: Full-Time

Location: Homewood Suites by Hilton Chelsea
145 Beech Street
Chelsea, MA 02150, USA

We are seeking an experienced and friendly Bartender to join our team. You will be the face of our restaurant, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you!

General Responsibilities:

• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
• Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests.
• Oversee the stock of liquor and bar supplies.
• Prepare guest checks and collect payment.
• Light food preparation and service as needed.
• Promote and upsell drinks and special drink promotions.
• Create alcoholic beverages using proper portion controls and control service to ensure no over-serving.
• Maintain accountability of all beverages, use proper judgement, refuse service to guests who are intoxicated or disruptive.
• Ensure cleanliness of glass, china, and silverware before use.
• Comply with all liquor laws, health regulations, and Colwen and brand standards and policies.
• Set up bar prior to opening; ensure bar is clean pre- and post-shift according to operational standard.
• Ensure cleanliness and condition of bar, bar unit, food prep and storage equipment, tables and other tools.
• Perform side duties such as cleaning, garnish prep, misc. stocking, and preparation.
• General knowledge of hotel, area, and events to answer any guest questions.
• Take payment and process all payment methods in a timely manner as set by Colwen policy.
• Secure all alcoholic beverages, cabinets, and storage areas.

Requirements:

• One year of bartending experience
• T.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)
• Ability to operate point-of-sale system
• Extensive knowledge of drink preparation and/or service
• Ability to remain calm when dealing with difficult guests
• Ability to work quickly and efficiently
• Excellent interpersonal skills and service focus
• Ability to maintain personal hygiene
• Must meet the legal age requirement of the jurisdiction
• Ability to work 7-day rotational schedule, including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V