Bartender & Guest Experience Lead

Kalahari Resorts LLC; Wisconsin; Hybrid; USD 17,000 - 30,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Paid time off

Health/dental/vision

Employee discounts

Education assistance

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI, invites a Bartender to join our guest-focused team. You will craft and serve beverages with precision while creating a welcoming atmosphere that enhances every guest’s experience.

The role requires knowledge of beer, wine, and spirits, a friendly demeanor, and the ability to work in a fast-paced environment. We offer a comprehensive benefits package and opportunities for growth.

Qualifications

• Must be at least 21 years of age.
• Ability to write short correspondence and routine reports.
• Ability to work in a fast-paced, busy, and somewhat stressful environment, work under pressure and meet deadlines with particular attention to detail.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Provide welcoming, friendly, and courteous service to all guests.
• Greet guests, share specials, explain menu and drinks, and recommend items.
• Know beer, wine, liquor, and standard drink recipes.

Skills

Guest service

Communication

Pressure handling

Leadership

Job description

Wisconsin Dells, Wisconsin, United States

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Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Bartender. In this role, you will craft and serve beverages with precision and flair while creating a welcoming atmosphere that enhances each guest’s experience

As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Greet guests immediately, inform them of specials, provide menu and beverage tours, and recommend items/drinks you genuinely feel guests will enjoy and advise on menu changes.
• Have a working knowledge of beer, wine, and liquor, common drink recipes and methods of preparation.

What We’re Looking For

• Must be at least 21 years of age
• Ability to write short correspondence and routine reports.
• Ability to work in a fast-paced, busy, and somewhat stressful environment, work under pressure and meet deadlines with particular attention to detail.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

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