Bartender-Gilley's

Ruffin; Park City (KS); On-site; USD 17,000 - 30,000; Full time

Job summary

Gilley’s in Park City, KS is seeking a bartender to prepare and serve cocktails with an upbeat attitude. You will mix beverages, keep the bar stocked and clean, and verify IDs for guests who appear younger than 30.

The role demands strong customer service and the ability to handle high-volume traffic with cheerfulness. Responsibilities include cash handling, taking orders, and building guest relationships while adhering to regulatory policies and company standards.

Qualifications

• Must be at least 21 years old and able to obtain KRGC Gaming License.
• Minimum of one year experience in a high-volume bar/restaurant.
• Knowledge of current ABC laws.
• High school diploma or equivalent, required.
• One year of direct customer contact experience preferred.
• Previous money handling experience preferred.
• Display professionalism; excellent verbal and written communication skills.
• Professional appearance per Gilley’s team handbook.
• Able to work independently and as part of a team.
• Available to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Mix and serve beverages to all guests, Gilley Girls, and cocktail servers who have placed orders.
• Ensure the cleanliness and stock of the bar including clean glasses, garnishes, and proper utensils.
• Get proper identification for all patrons appearing less than 30 years old.
• Make traditional and creative cocktails.
• Deal with high volume customer interactions, staying outgoing and cheerful.
• Take and deliver food orders to guests sitting at the bar.
• Record and balance cash receipts and prepare cash transfers to the cage.
• Build guest relations by talking with customers and making them feel welcome.
• Observe activity within the bar area and assist guests as needed.
• Report anything out of the ordinary to management promptly.
• Handle guest complaints discreetly to maintain positive guest relationships.
• Provide friendly and helpful service at all interactions to keep guests in play.
• Use open body language and polite communication with guests.
• Help maintain a clean facility by disposing of cups and bottles left by guests.
• Maintain monetary and paperwork accuracy within policies.
• Adhere to regulatory, departmental, and company policies in an ethical manner.
• Resolve guest disputes quickly up to a pre-determined amount; notify a manager as needed.
• Crosstrain in other F&B areas and perform other duties as assigned.

Skills

Bartending

Customer service

Cash handling

Communication

POS systems

Education

High School Diploma

Job description

Job Details

• Job Location: PARK CITY, KS 67147
• Position Type: Full-Time/Part-Time
• Education Level: Not Specified
• Travel Percentage: None
• Job Summary: It is the primary responsibility of the Gilley’s Bartender to prepare and serve cocktails to servers and / or guests with an excellent & upbeat attitude

Essential Job Functions

• Mix and serve beverages to all guests, Gilley Girls, and cocktail servers who have placed orders
• Ensure the cleanliness and stock of the bar including clean glasses, plenty of garnishes, and proper utensils
• Get proper identification for all patrons appearing less than 30 years old
• Make traditional and creative cocktails
• Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful
• Take and deliver food orders to guests sitting at the bar
• Record and balance cash receipts and prepare cash transfers to the cage
• Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back
• Observes all activity within assigned area offering assistance to all guests
• Observes activity and reports anything that is out of the ordinary
• Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships
• Ensures all guests are kept in play by providing friendly and helpful service at all interactions
• Utilizes open body language, politely speaks with and assists guests as needed
• Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests
• Maintains monetary and paperwork accuracy and efficiency within department/property standards
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
• Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation.
• Crosstrain in other F&B areas
• Other duties as assigned

QualificationsExperience and Qualifications

• Must be at least 21 years of age or older and have the ability to obtain and retain KRGC Gaming License.
• Minimum of one year experience in a high-volume bar/restaurant
• Knowledge of current ABC laws
• Must be competent in using computer programs
• High school diploma or equivalent, required
• One year of direct customer contact experience, preferred
• Previous money handling experience preferred
• Display professionalism; excellent verbal and written communication skills
• Professional appearance as outlined in the Gilley’s Team Member Handbook
• Must be able to work both independently and as a member of a team
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

• Physically mobile with reasonable accommodations
• Must be able to respond to visual and audible cues
• Must be able to read, write, speak and understand English
• Must be able to bend, reach, kneel and grip items
• Must be able to lift items weighing up to 50 pounds
• Must be able to walk and stand for long periods of time (8-12 hours)
• Have a sense of urgency and keep up with fast paced business practices
• Operate in mentally and physically stressful situations
• Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust

Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.