Bartender/ Cook + Tips

The NEW Hampton Inn/ Home2 Suites Chester; Coventryville (PA); On-site; USD 19,000 - 21,000; Full time

Job summary

Shamin Hotels in Chester, VA is seeking a Bartender to mix and serve drink orders, verify ages, and provide guest-focused service in the Food and Beverage department.

You will prepare beverages according to recipes, handle payments, maintain bar inventory, and assist servers, ensuring clean, welcoming service during the afternoon shift.

Qualifications

• High school diploma or equivalent preferred.
• Must have reliable transportation to and from work.
• Customer service skills required.
• Prioritization and time management skills required.
• Strong attention to detail.

Responsibilities

• Sets up a bar with supplies prior to opening to ensure smooth service.
• Receives and prepares drink orders from guests and servers using recipes; ensures accuracy.
• Rings drink orders into register, handles cash and makes correct change.
• Provides immediate attention to guests and maintains welcoming guest relations.
• Cleans and resets bar and dining areas; assists servers with service as needed.
• Advises supervisor of any guest complaints and upholds all company policies.

Skills

Customer service

Time management

Attention to detail

Teamwork

Education

High school diploma, GED certification or equivalent experience

Job description

Job Details

• Level: Experienced
• Job Location: Chester, VA 23836
• Position Type: Full Time
• Education Level: Not Specified
• Salary Range: $14.00 - $15.00 Hourly
• Travel Percentage: None
• Job Shift: Afternoon Shift
• Job Category: Hospitality - Hotel

Job Title

Bartender

Organizational Structure

• Department: Food and Beverage
• Reports To: Bar Manager,
• Supervision: None
• Pay Structure: Hourly, Paid Bi-weekly

Position Overview

Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies..

Essential Job Functions

• Sets up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) and product prior to opening to ensure a smooth flow of service.
• Ensures the correct display of products to enhance sales and showcase selection.
• Receives and prepares drink orders from guests and servers using standard pours and recipes; ensures accuracy of order
• Rings drink orders into register, collects money and makes correct change
• Provide immediate attention to all guests upon seating, is a good listener and takes genuine interest in enhancing guest relations
• Closes down bar, making sure inventory is locked and secure, bar cleaned and sanitized and supplies put away
• Assists servers with serving food and beverages when necessary
• Wear a big smile and make guests feel welcomed and happy
• Informs guests of daily specials and chef's specialties
• Takes guests orders accurately and timely
• Places order with kitchen; informs cooks about special cooking instructions
• Serves beverages and meals according to standard operating procedure
• Performs quality check to ensure guest satisfaction
• Removes soiled places and glass ware according to standard operating procedure
• Suggests and serves dessert, coffee and after dinner drinks
• Verifies accuracy for prices, tips and other charges on all checks
• Handles cash and credit card charges according to standard operating procedure
• Clear and reset tables when the guests have left the restaurant.
• Keeps table, dining room and bus station areas clean at all times
• Advises supervisor of any complaints as soon as they occur
• Performs clean-up and closing duties as assigned by manager
• Attends pre-shift line-up as requested by the Supervisor or Service Director
• Reviews and turns in Z report with correct cash drop and credit card slips
• Performs any task asked by supervisor which is job or guest related
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

Legislation & Company Policy

Gain TIP certification within 3 months of acquiring the job. Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. Use judgment and reasoning to cope with difficult situations, such as preventing a guest from alcohol intoxication, dealing appropriately with an underage guest. "Carding a minor and delivering a glass of water rather than refusing service or confronting the guest" If a guest is consuming alcoholic beverages, observe guests behavior, count the number of drinks served and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene. Understand and actively support all company policies relevant to your role.

Top Requirements

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Must have basic Reading, Writing, and Math skills.
• Must have reliable transportation to and from work
• Customer Service Skills required.
• Prioritization and time management skills required.
• Must have a strong attention to detail

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.