Bartender - Cedar & Sage Grill House

Oneida Casino Hotel; Green Bay (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Short-Term and Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Bartender to prepare drinks and food, serve patrons, and ensure compliance with age regulations. You will take orders, manage bar activities, handle payments, and keep the lounge area clean and organized.

The role requires teamwork, strong communication, and a professional approach to guest service. Candidates should have 3–6 months related experience, Alcohol Awareness Certification, and solid English literacy.

Qualifications

• Three to six months related experience; or equivalent combination of training and experience.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read, write and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; responds promptly to customer needs and requests for service and assistance.
• Maintains a high level of professionalism; treats others with respect and consideration.
• Knowledge of and adherence to safety and security procedures; reports unsafe conditions.

Responsibilities

• Checks identification of customers to verify age requirements for purchase of alcohol.
• Presents menu, answers questions and takes food and beverage orders.
• Prepares drink orders including wine, liquor and beer.
• Prepares appetizers and food items according to recipes and standards.
• Monitors seating in lounge/bar area to ensure all guests are served.
• Computes bill and accepts payment; balances sales receipts.
• Discontinues alcohol service as needed and notifies management of potential problems.
• Cleans bars, work areas, tables, glasses, utensils and bar equipment.
• Maintains kitchen and lounge station, keeps area tidy and stocked.

Skills

Alcohol Awareness Certification

English literacy

Customer service

Problem solving

Professionalism

Handling difficult customers

Time management

Job description

JOB DESCRIPTION:

The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

QUALIFICATIONS:

• Three to six months related experience; or equivalent combination of training and experience.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read write and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of and ability to appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
• Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

RESPONSIBILITIES:

• Checks identification of customers to verify age requirements for purchase of alcohol.
• Presents menu answers questions and takes food and beverage orders from guests and/or serving staff.
• Prepares drink orders including wine liquor and beer.
• Prepare appetizers and food items according to recipes and standards.
• Monitors seating in lounge/bar area ensuring all guests are served.
• Computes bill and accepts payment; tracks and balances sales receipts.
• Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
• Clean bars work areas and tables as well as glasses utensils and bar equipment.
• Maintains kitchen and lounge station by keeping area tidy; clean and stock kitchen and bar at the end of each shift.
• Plan organize and control the operations of the lounge/bar area.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Create drink recipes.
• Inventories liquor food supplies and equipment weekly. Order or requisition supplies as needed.
• Ensures all temp logs and waste logs are maintained daily.
• Receives dates and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.
• Ensures tips are reported properly for tax processing.
• Other duties as assigned.
• Access to back of house areas of the hotel and sensitive information
• Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

Overview - Company

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan