Bartender - Casino Floor Bars

Yaamava Resort & Casino at San Manuel; Highland (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Yaamava Resort & Casino at San Manuel is seeking a Bartender to provide exceptional beverage service while adhering to brand standards. Responsibilities include preparing drinks, verifying guest age, and managing cash transactions efficiently.

The ideal candidate will have a High School Diploma, at least three months of related experience, and must be 21 or older. Join us in a fast-paced, customer-focused environment!

Qualifications

• Must be at least 21 years of age.
• Minimum three months of relevant experience required.
• Ability to read, write, and communicate in English.

Responsibilities

• Deliver beverage service to guests.
• Prepare fresh juices, garnishes, and drinks.
• Verify legal age of guests.

Skills

Customer service

Cash handling

Drink preparation

Effective communication

Mathematical operations

Education

High School Diploma or GED

Job description

Job Overview

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests while adhering to the Yaamava’ Brand Standards. The Bartender provides beverage service at an assigned venue, outdoor pool deck or special events and processes all transactions to ensure guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Communicates with guests in an attentive and welcoming manner; expedites large quantities of drinks during peak hours while serving multiple guests; may include delivering food items and ensuring plates are properly garnished and food quality standards are met upon delivery.
2. Makes and maintains knowledge of all drinks, recipes, and beer items available, their prices, ABV, and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at shift start and breaks down and cleans the bar at closing.
3. Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks; all beverage orders are “Cash and Carry” at the bars and on the casino floor, with the exception of inside restaurants where alcohol purchases are added to the guest’s check, paid at the end of the meal.
4. Verifies alcohol inventory in the liquor cabinet is accurate at start of shift and properly requests replacement alcohol bottles following appropriate procedures. Ensures proper setup of bar tops, including beverage napkins, stir sticks, sword picks, and garnish trays with ice and garnishes; may also include matches and ashtrays depending on the venue.
5. Responsible for a $2,000.00 Bank, utilized to receive payment and provide change to guests and Cocktail/Beverage Servers and for any and all monies owed and paying all outstanding debts, as well as void orders.
6. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas; always ensures a clean and sanitary bar top.
7. Assists with special projects as directed by the Supervisor, including monthly meetings, special banquets, concerts, and special guests.
8. Reports any problems or concerns to management on duty, including any issues related to Highly Disruptive Behavior guests.
9. Performs other duties as assigned to support the efficient operation of the department.

EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

High School Diploma or GED required. Minimum three (3) months of related experience and/or training required. Must be at least 21 years of age.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Ability to read, write and communicate in the English language.
• Ability to perform simple mathematical operations (addition, subtraction, multiplication, and division).
• Ability to manage cash transactions accurately and securely.
• Ability to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues.
• Ability to have clear and effective communication with guests and team members.
• Ability to work under pressure by staying calm and efficient during busy period(s).

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Must obtain and maintain a current Food Handler’s Card.
• Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.
• Select One of the Following for Driving Responsibilities: No Driving Responsibilities – Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled Casino & Resort setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. Must present a neat, clean, and well-groomed appearance in accordance with departmental policy. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law.