Bartender, Binchotan Bar and Grille - Casual

Accor Hotels; Lincoln (NE); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player invites you to join their team at a luxury resort where you will create unforgettable dining experiences. In this dynamic role, you will provide exceptional service in a fast-paced environment, ensuring every guest feels welcomed and valued. Your creativity will shine as you craft unique cocktails and engage with patrons, making their visit memorable. This opportunity offers a vibrant work atmosphere, competitive benefits, and the chance to be part of a diverse team dedicated to excellence in hospitality. Embrace the spirit of aloha and elevate your career in the heart of paradise!

Benefits

Medical, Drug, and Vision Benefits

401(k) Retirement Plan

Paid Holidays and Vacation

Employee Discounts at Hotels

Complimentary Meals

Qualifications

• Ability to maintain a calm demeanor while focusing on guest needs.
• Good proficiency in English; additional languages are a plus.

Responsibilities

• Provide exceptional dining experiences through warm, detailed service.
• Maintain cleanliness and ambiance for a positive guest impression.
• Create and mix beverages while promoting food and beverage offers.

Skills

Customer Service

Attention to Detail

Team Collaboration

Communication Skills

Multilingual Abilities

Education

High School Diploma

Certification in Food & Beverage

Job description

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

Job Description

Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at our Traditional northern Japanese grill utilizing centuries-old practices of robatayaki: fireside cooking, grilled to perfection. Originating from Hokkaidō, Japan, robatayaki reflects the seafaring lifestyle: seasoned fishermen grilling up their fresh catch over the irori, or glowing white coals, served sizzling hot.

What you will be doing:

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
• Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
• Mix and create drinks for all servers.
• Ensure guests receive warm welcome, timely service & a fond farewell.
• Try to remember individual patron’s names and their preferences to extend a personalized service.
• Ensure that all food & beverage are served according to service standard.
• Properly identifying the age of all patrons.
• Tend to cashier duties for servers for cash payments.
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible.
• Perform opening/closing side duties as assigned and set bar service areas according to standards and procedures.
• Assist other Food & Beverage outlets with their operations during peak times or when required.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Ability to work cohesively and collaboratively as part of a team.
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).
• Additional certification(s) in Food & Beverage will be an advantage (Blue Liquor Card).

Additional Information

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.